CRANE INSPECTION COORDINATOR

Wolter; Indianapolis (IN); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) Plan with company match

Life Insurance

Short-Term and Long-Term Disability

Critical Illness and AccidentInsurance

Pet Insurance

Flexible Spending Account

Employee Assistance Program

Interest-free Tool Loans and Tool保险

Uniforms for Technicians

Subsidies for Safety Boots and Safety玻

Paid Time Off, paid holidays, and more

Job summary

Wolter, Inc. is seeking a Crane Inspection Coordinator to join our Indianapolis, Dayton, or Louisville team. You will manage the Crane Inspection Program, support the service dispatch workflow, and assist in coordinating field technicians and parts logistics.

Key responsibilities include maintaining inspection records, coordinating open orders, and communicating changes to customers. This role requires strong organizational, customer service, and computer skills to ensure timely, accurate

Qualifications

• Ability to organize and manage multiple priorities.
• Display ability to grow into a possible supervisory or lead role for service dispatch.
• Excellent telephone and customer service techniques.
• Strong computer proficiency.
• Commitment to company vision and mission.

Responsibilities

• Maintain all crane inspection records so that they are accurate and current.
• Assist in monitoring workflow for the regional service dispatch team, ensure all jobs are being done as required.
• Respond to phone calls from customers, roadmen, vendors and internal employees.
• Stay in contact with customers and inform them of any changes in the schedule.
• Issue repair orders for new jobs or units that are scheduled for maintenance and order parts if any are needed.
• Issue purchase orders to vendors for miscellaneous purchases needed to complete jobs (non-parts).
• Expedite items ordered on purchase orders through vendors. If there are parts on order through the Parts department, maintain contact with Parts department to ensure timely receipt of parts.
• Review Open Order Analysis weekly to ensure all jobs are on schedule and closed and invoiced as soon as they are finished.
• Data entry of all CI contracts, machine line cards and updates.
• Schedule and dispatch all field service techs assigned to you.
• Process and post all outside repair invoices.
• Back-up the process of dispatching or assisting road technicians if needed.
• Back-up the process of preparing work orders for closeout if needed.
• Perform projects as requested by Service Manager.

Skills

Organization

Prioritization

Customer service

Phone skills

Computer skills

Job description

Are you ready to join a dynamic team and play a crucial role in shaping the future of material handling? We are actively seeking a dynamic Crane Inspection Coordinator to join our team at our Indianapolis, Dayton, or Louisville location. The Crane Inspection Coordinator manages the Crane Inspection Program, assists in leading the workflow in the inspection dispatch function, and provides support as needed to the service department.

Wolter, Inc. isn't just any company; we're among the fastest-growing privately owned businesses. At Wolter we’re on a mission to move, store, and power the world more efficiently. You’re part of a team that is connected like family and committed to making an impact.

Who we are:

Since the Wolter story began in 1962, our company, like our industry, has been constantly evolving. We have grown to become one of the largest and most diverse industrial equipment and productivity solutions providers in the country. From new & used material handling equipment, service and training to robotics & automation, overhead cranes & hoists, railcar movers, storage solutions, complete engineered systems and more, Wolter is focused on improving operational productivity for its customers.

What we offer:

• Medical, Dental, and Vision Insurance
• 401(k) Plan with company match
• Life Insurance
• Short-Term and Long-Term Disability Insurance
• Critical Illness and Accident Insurance
• Pet Insurance
• Flexible Spending Account
• Employee Assistance Program
• Interest-free Tool Loans and Tool Insurance
• Uniforms for Technicians
• Subsidies for Safety Boots and Safety Glasses
• Paid Time Off, paid holidays, and more!

Position Responsibilities:

• Maintain all crane inspection records so that they are accurate and current.
• Assist in monitoring workflow for the regional service dispatch team, ensure all jobs are being done as required.
• Respond to phone calls from customers, roadmen, vendors and internal employees.
• Stay in contact with customers and inform them of any changes in the schedule.
• Issue repair orders for new jobs or units that are scheduled for maintenance and order parts if any are needed.
• Issue purchase orders to vendors for miscellaneous purchases needed to complete jobs (non-parts).
• Expedite items ordered on purchase orders through vendors. If there are parts on order through the Parts department, maintain contact with Parts department to ensure timely receipt of parts.
• Review Open Order Analysis weekly to ensure all jobs are on schedule and closed and invoiced as soon as they are finished.
• Data entry of all CI contracts, machine line cards and updates.
• Schedule and dispatch all field service techs assigned to you.
• Process and post all outside repair invoices.
• Back-up the process of dispatching or assisting road technicians if needed.
• Back-up the process of preparing work orders for closeout if needed.
• Perform projects as requested by Service Manager.

Essential skills and experience:

• Ability to organize and manage multiple priorities.
• Display ability to grow into a possible supervisory or lead role for service dispatch.
• Excellent telephone and customer service techniques.
• Strong computer proficiency.
• Commitment to company vision and mission.

Physical demands: Employee is required to frequently sit, talk, and listen, and to use hands to finger, handle, or feel objects, tools, or controls, including computer and other office equipment. Employee is required to occasionally stand and walk. Employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Work environment: The noise level in the work environment is usually moderate; however, while performing the duties of this job, the employee is exposed to noisier shop environments. When performing duties of this job, it is a requirement to wear Personal Protective Equipment whenever appropriate.

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