CRANE INSPECTION COORDINATOR

Wolter; Louisville (KY); Sur place; USD 55 000 - 75 000; Plein temps

Avantages offerts par ce poste

Medical, Dental, and Vision Insurance

401(k) Plan with company match

Life Insurance

Short-Term Disability Insurance

Long-Term Disability Insurance

Critical Illness and Accident Coverage

Pet Insurance

Flexible Spending Account

Employee Assistance Program

Tool Loans and Tool Insurance

Uniforms for Technicians

Safety Boots and Glasses Subsidies

Paid Time Off and Holidays

Résumé du poste

Wolter, Inc. is seeking a Crane Inspection Coordinator to manage the Crane Inspection Program at our Louisville location, with potential work at Indianapolis and Dayton.

You will support the service department, dispatch field techs, process invoices, and ensure timely maintenance and parts orders. The role emphasizes organizational skill, customer service excellence, and the ability to grow into a lead role within the service dispatch team.

Qualifications

• Ability to organize and manage multiple priorities.
• Demonstrates potential to grow into supervisory or lead role in service dispatch.
• Excellent telephone and customer service techniques.
• Strong computer proficiency.
• Commitment to company vision and mission.

Responsabilités

• Maintain all crane inspection records, ensuring accuracy and currency.
• Assist in monitoring workflow for the regional service dispatch team; ensure all jobs are completed as required.
• Respond to calls from customers, roadmen, vendors and internal staff.
• Inform customers of schedule changes and coordinate accordingly.
• Issue repair orders for new or scheduled maintenance and order parts as needed.
• Issue purchase orders to vendors for non-parts purchases and expedite orders.
• Review Open Order Analysis weekly to keep jobs on schedule and invoiced promptly.
• Data entry for CI contracts, machine line cards and updates.
• Schedule and dispatch all field service technicians assigned to you.
• Process and post outside repair invoices.
• Backup dispatching or assisting road technicians when needed.
• Backup work orders for closeout if required.
• Perform projects as directed by Service Manager.

Connaissances

Organizational skills

Multitasking

Customer service

Telephone skills

Computer proficiency

Growth potential

Description du poste

Are you ready to join a dynamic team and play a crucial role in shaping the future of material handling? We are actively seeking a dynamic Crane Inspection Coordinator to join our team at our Indianapolis, Dayton, or Louisville location. The Crane Inspection Coordinator manages the Crane Inspection Program, assists in leading the workflow in the inspection dispatch function, and provides support as needed to the service department.

Wolter, Inc. isn't just any company; we're among the fastest-growing privately owned businesses. At Wolter we’re on a mission to move, store, and power the world more efficiently. You’re part of a team that is connected like family and committed to making an impact.

Who we are:

Since the Wolter story began in 1962, our company, like our industry, has been constantly evolving. We have grown to become one of the largest and most diverse industrial equipment and productivity solutions providers in the country. From new & used material handling equipment, service and training to robotics & automation, overhead cranes & hoists, railcar movers, storage solutions, complete engineered systems and more, Wolter is focused on improving operational productivity for its customers.

What we offer:

• Medical, Dental, and Vision Insurance
• 401(k) Plan with company match
• Life Insurance
• Short-Term and Long-Term Disability Insurance
• Critical Illness and Accident Insurance
• Pet Insurance
• Flexible Spending Account
• Employee Assistance Program
• Interest-free Tool Loans and Tool Insurance
• Uniforms for Technicians
• Subsidies for Safety Boots and Safety Glasses
• Paid Time Off, paid holidays, and more!

Position Responsibilities:

• Maintain all crane inspection records so that they are accurate and current.
• Assist in monitoring workflow for the regional service dispatch team, ensure all jobs are being done as required.
• Respond to phone calls from customers, roadmen, vendors and internal employees.
• Stay in contact with customers and inform them of any changes in the schedule.
• Issue repair orders for new jobs or units that are scheduled for maintenance and order parts if any are needed.
• Issue purchase orders to vendors for miscellaneous purchases needed to complete jobs (non-parts).
• Expedite items ordered on purchase orders through vendors. If there are parts on order through the Parts department, maintain contact with Parts department to ensure timely receipt of parts.
• Review Open Order Analysis weekly to ensure all jobs are on schedule and closed and invoiced as soon as they are finished.
• Data entry of all CI contracts, machine line cards and updates.
• Schedule and dispatch all field service techs assigned to you.
• Process and post all outside repair invoices.
• Back-up the process of dispatching or assisting road technicians if needed.
• Back-up the process of preparing work orders for closeout if needed.
• Perform projects as requested by Service Manager.

Essential skills and experience:

• Ability to organize and manage multiple priorities.
• Display ability to grow into a possible supervisory or lead role for service dispatch.
• Excellent telephone and customer service techniques.
• Strong computer proficiency.
• Commitment to company vision and mission.

Physical demands: Employee is required to frequently sit, talk, and listen, and to use hands to finger, handle, or feel objects, tools, or controls, including computer and other office equipment. Employee is required to occasionally stand and walk. Employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Work environment: The noise level in the work environment is usually moderate; however, while performing the duties of this job, the employee is exposed to noisier shop environments. When performing duties of this job, it is a requirement to wear Personal Protective Equipment whenever appropriate.

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