Crane Inspection & Dispatch Coordinator

Wolter; Huber Heights (OH); Sur place; USD 55 000 - 75 000; Plein temps

Avantages offerts par ce poste

Medical, Dental, Vision Insurance

401(k) Plan with company match

Life Insurance

Disability Insurance (Short/Long-term)

Pet Insurance

Flexible Spending Account

Employee Assistance Program

Tool Loans and Tool Insurance

Uniforms for Technicians

Safety boot and glasses subsidies

Paid time off and holidays

Résumé du poste

Wolter, Inc. is seeking a Crane Inspection Coordinator to manage the crane inspection program and support the service department.

The role will be based at Indianapolis, Dayton, or Louisville and involves coordinating field service, handling customer calls, and ensuring timely inspections and maintenance. Join a growing team that provides benefits and a range of services in material handling, including cranes, hoists, robotics, and automation.

Qualifications

• Ability to organize and manage multiple priorities.
• Growth potential into supervisory or lead role in service dispatch.
• Excellent telephone and customer service techniques.
• Strong computer proficiency.
• Commitment to company vision and mission.

Responsabilités

• Maintain all crane inspection records ensuring accuracy and currency.
• Assist in monitoring workflow for the regional service dispatch team; ensure timely completion of jobs.
• Respond to calls from customers, roadmen, vendors and internal staff.
• Inform customers of schedule changes and maintain contact.
• Issue repair orders for maintenance and schedule jobs; order parts as needed.
• Issue purchase orders to vendors for non-parts purchases; expedite purchases with vendors.
• Coordinate with Parts to ensure timely receipt of ordered parts.
• Review Open Order Analysis weekly to ensure on-schedule and invoiced completion.
• Data entry of CI contracts, machine line cards, and updates.
• Schedule and dispatch all field service technicians assigned to you.
• Process and post outside repair invoices.
• Back-up dispatching or assisting road technicians if required.
• Back-up preparing work orders for closeout if needed.
• Perform projects as requested by Service Manager.

Connaissances

Organizational skills

supervisory potential

Telephone & customer service

Computer proficiency

Commitment to mission

Description du poste

Wolter, Inc. is seeking a Crane Inspection Coordinator to manage the crane inspection program and support the service department.

The role will be based at Indianapolis, Dayton, or Louisville and involves coordinating field service, handling customer calls, and ensuring timely inspections and maintenance. Join a growing team that provides benefits and a range of services in material handling, including cranes, hoists, robotics, and automation.