Craft Event Host & Party Coordinator

Michaels Stores; Town of Florida (NY); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

401(k) match

Medical, dental and vision

Tuition assistance

Employee discounts

Commuter benefits

Job summary

Michaels is seeking an Event Coordinator for the Palm Beach Gardens store to plan, coordinate, and host memorable kids' parties and in‑store events. You will deliver friendly service, help customers shop, and ensure smooth checkouts while executing store events.

Responsibilities include coordinating multiple events, instructing participants, managing add‑ons, communicating with clients and team, and keeping the store clean and safe. Prior retail or service experience is a plus.

Qualifications

• Energetic and enthusiastic personality.
• Ability to handle job stress and interact effectively with others, including guests of all ages.
• Excellent people skills.
• Experience working with children and children’s events.
• Good communication skills including written, verbal, and nonverbal communication as well as listening skills.
• Organizational skills, interpersonal skills, and creative problem-solving skills.
• Retail and/or customer service experience required.

Responsibilities

• Plan and coordinate multiple events at once including children’s birthday parties and other craft classes or events.
• Engage with clients of all ages, from 4 to 94+, by creating an environment of fun and creativity.
• Demonstrate and instruct party participants in the completion of craft projects, perform face painting and other activities.
• Facilitate and implement party add-ons such as goody bags, balloons, etc. to company standards.
• Communicate events with clients and store team members.
• Complete administrative tasks such as answering emails, making phone calls, and completing paperwork as needed.
• Adjust plans and events based on client’s feedback and needs.
• Create backup or emergency plans to be executed as needed.
• Ensure client satisfaction for scheduled events.
• Uphold the company’s cleanliness and safety standards. Set up, break down, and clean before and after each event.
• Help customers shop, locate products, and provide them with solutions.
• Provide fast and friendly check out experience.
• Engage customers on benefits of Rewards program and Private Label Credit Cards and complete enrollments.
• Educate customer on Voice of Customer (VOC) survey.
• Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
• Participate in the truck un-load, stocking and planogram (POGs) processes.
• Complete merchandise recovery and maintenance.
• Perform Store in Stock Optimization (SISO) and AD set duties as assigned.
• Support shrink and safety programs
• Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards.
• Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization’s vision and values; project a positive image and serve as a role model for other Team Members
• Cross trained in Custom Framing selling and production.
• Participate in daily store cleanliness activities including (but not limited to) sweeping, vacuuming, dusting, and maintaining cleanliness of restrooms

Skills

People skills

Communication skills

Organizational skills

Creative problem-solving

Experience with children

Retail experience

Event planning

Job description

Michaels is seeking an Event Coordinator for the Palm Beach Gardens store to plan, coordinate, and host memorable kids' parties and in‑store events. You will deliver friendly service, help customers shop, and ensure smooth checkouts while executing store events.

Responsibilities include coordinating multiple events, instructing participants, managing add‑ons, communicating with clients and team, and keeping the store clean and safe. Prior retail or service experience is a plus.