CPR-Certified Front Desk & Guest Experience

Genesis Health Clubs; Lawrence (KS); On-site; USD 26,000 - 36,000; Full time

Job summary

Genesis Health Clubs in Lawrence, KS is seeking a Front Desk Associate to manage day-to-day operations, guest check-ins, member retention and top-tier customer service. The role requires standing for long periods, cash handling, and excellent interpersonal skills to greet members by name.

Responsibilities include phone duties, maintaining a clean front desk, attending meetings, and responding to emergencies.

Qualifications

• Customer service abilities.
• Experience in cash handling and processing payments.
• Ability to work well with others and adapt to a busy environment.
• CPR certification required or obtained within 60 days of start date.
• Availability to work weekends, evenings, and holidays.

Responsibilities

• Process guest check-ins and maintain accurate records.
• Answer phones, take messages and transfer calls.
• Provide courteous, personalized service using members' names.
• Attend staff and club meetings and events.
• Maintain front desk cleanliness and organization at all times.
• Respond quickly and appropriately to emergency situations.

Skills

Customer service

Cash handling

Teamwork

Tools

Credit card processing

Job description

Genesis Health Clubs in Lawrence, KS is seeking a Front Desk Associate to manage day-to-day operations, guest check-ins, member retention and top-tier customer service. The role requires standing for long periods, cash handling, and excellent interpersonal skills to greet members by name.

Responsibilities include phone duties, maintaining a clean front desk, attending meetings, and responding to emergencies.