CPC Processor Customer Support (Fully Remote)

Jobgether; United States; Remote; USD 42,000 - 54,000; Full time

Job summary

Jobgether in the United States is seeking a remote healthcare information services support agent to handle medical record release inquiries. You will work in a structured, compliance-focused environment with a collaborative team and clear process guidance.

Responsibilities include answering calls and emails, resolving issues, documenting all interactions, and protecting confidential information while meeting productivity standards.

Qualifications

• High school diploma or equivalent required.
• ROI certification and HIPAA exam completed.
• MS Office skills including Excel and Word.
• Ability to document interactions accurately and securely.

Responsibilities

• Answer calls and emails, resolve issues, and document all interactions.
• Protect confidential information and meet productivity standards.
• Handle medical record release inquiries remotely.
• Work in a structured, compliance-focused environment with a collaborative team.

Skills

Multi-line phone experience

Microsoft Office skills

Education

High school diploma

ROI certification

HIPAA exam

Job description

• Support healthcare information services by handling medical record release inquiries remotely.
• Work in a structured, compliance-focused environment with a collaborative team.

Responsibilities:

• Answer calls and emails, resolve issues, and document all interactions.
• Protect confidential information and meet productivity standards.

Requirements:

• High school diploma, multi-line phone experience, and Microsoft Office skills.
• Complete ROI certification and HIPAA exam; reliable internet required.

Jobgether

The company provides healthcare information services, specializing in the release of medical records and related customer support. It maintains a structured, process-driven environment focused on accuracy, compliance, and confidentiality.