CPAP Support & Patient Care Coordinator

Williams Bros. Health Care Pharmacy; New Albany (IN); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive Wages

Health insurance - HDHP/PPO

Telemedicine benefits

Dental

Vision

Paid time off

401k with company match

Life insurance

Wellness programs

Holiday/Vacation

Job summary

Williams Bros. Health Care Pharmacy in New Albany, IN is seeking a Respiratory Support Coordinator to gather accurate patient information, coordinate with physicians, and ensure proper billing for CPAP setup and follow-up care.

The role includes scheduling appointments, guiding patients through CPAP mask fittings and machine use, and communicating any issues to supervisors to improve care and reimbursement processes.

Qualifications

• Able to conduct patient compliance calls.
• Schedule patient appointments and follow-ups.
• Provide exceptional customer service to patients and families.
• Maintain accurate patient records and documentation.
• Manage multiple priorities efficiently.

Responsibilities

• Coordinate patient information gathering and completion for billing.
• Communicate with physician offices and referral sources to ensure billing requirements are met.
• Set up CPAP masks and CPAP machine setups; instruct patients on usage.

Skills

Patient calls

Appointment scheduling

Customer service

Records management

Prioritization

Job description

Williams Bros. Health Care Pharmacy in New Albany, IN is seeking a Respiratory Support Coordinator to gather accurate patient information, coordinate with physicians, and ensure proper billing for CPAP setup and follow-up care.

The role includes scheduling appointments, guiding patients through CPAP mask fittings and machine use, and communicating any issues to supervisors to improve care and reimbursement processes.