Respiratory Support Coordinator - Full Time

Williams Brand; New Albany (IN); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Health plans

Telemedicine

Vision plan

Infertility treatment benefit

HSA company contribution

PTO 2 weeks

6 paid holidays

Floating holiday

401k match

Life insurance

Wellness program

Fitness reimbursement

Employee discounts

Job summary

Williams Bros. Health Care Pharmacy is seeking a Respiratory Support Coordinator to coordinate patient information, schedule CPAP fittings, and ensure accurate billing and referrals. You will communicate with patients, physicians, and referrals to support smooth operations and high-quality care.

The role involves setting up appointments for RTs, guiding patients on CPAP usage, and addressing questions about financial responsibilities. On-site hours are Monday–Friday, 8:30–5:00, in New Albany, IN.

Qualifications

• Experience communicating with patients to gather information and coordinate care.
• Excellent customer service and ability to manage multiple priorities.

Responsibilities

• Communicate with patients to gather and compile accurate information
• Schedule appointments and follow-ups for respiratory care
• Maintain accurate patient records and documentation
• Coordinate with physicians/offices regarding billing and referrals

Skills

Patient scheduling

Customer service

Record keeping

Prioritization

Communication with physicians

Job description

Respiratory Support Coordinator - Full Time

Job Category : Respiratory

Requisition Number : RESPI003962

• Full-Time
• On-site

Locations

Showing 1 location

New Albany
New Albany, IN 47150, USA

Description

The Respiratory Support Coordinator is responsible for communicating with patients/customers to gather, complete and compile accurate personal information. This person also communicates with physician's offices and/or referral sources to ensure the requirements of all billing aspects are met. You will set up appointments for the R.T. in your branch to see patients as needed for masks, new set ups and problems. It will be necessary to communicate problems and concerns, which may lead to inaccurate or untimely completion or reimbursement processing to supervisor/office manager. You will fit patients for Cpap masks as well as set patients up on Cpap machine and instruct on how to use. You will speak to the patient or family representative about their financial responsibility concerning their set up.

Skills:

• Conduct Patient Compliance Calls
• Schedule Patient Appointments and Follow-Ups
• Provide Exceptional Customer Service
• Maintain Accurate Patient Records and Documentation
• Manage Multiple Priorities Efficiently

Hours: M-F (8:30 - 5:00 p.m.)

We believe that offering a robust line of benefits supports our employee’s desire to have a more fulfilling career with WB. Our benefits ensure your ability to continuously grow, stay healthy, and keep a balance between work and home.

• Competitive Wages
• Health - HDHP and PPO Plans
• Telemedicine (Teledoc) -- $0 for Virtual Medical Visit, $0 for Virtual Dermatology Visit, and $0 for Virtual Mental Health Visit
• Vision
• Infertility Treatment - Combined family maximum of $10,000 per lifetime
• Health Savings Account w/ Company Contribution - $500 Annually for Employee Only and $1,000 Annually for all other tiers (with the HDHP Plan only)
• Aflac Supplemental Plans - Life (Whole, Term, or Combination), Short Term Disability, Hospital Choice Plan, and Catastrophic Choices (Accident, Cancer, and Critical Illness)
• Paid Time-Off (PTO)(2 weeks of PTO per year at 40 hours working per week) - Accrues from Day 1 of employment
• 6 Paid Holidays
• 1 Floating Holiday - after 90 days of employment
• 401k with Company Match - WB will match 100% for the first 3% and 50% for the next 2% that an employee contributes after 1 year of service and working a minimum of 1000 hours in a calendar year
• Employer Provided Life Insurance - $10,000 Benefit
• Christmas Club
• Daviess County YMCA - 10% Employee Discount
• Holiday World Fun Club Discount
• Employee Referral Bonus Program - $1,000 after 90 days of employment
• Annual Wellness Screening and Incentive
• Annual Fitness Reimbursement Program - Up to $100 annually
• Employee Discount - 30% Discount on Over the Counter Products

Do you believe the care you provide improves the lives of patients and customers? Williams Bros. Health Care Pharmacy is a family owned and operated business comprised of exceptional employees committed to providing outstanding customer service and exceeding expectations.

If you share these beliefs, don’t wait any longer to come join our team of caring and dedicated employees who demonstrate our core values of Customer Service, Teamwork, Dedication and Respect in every aspect of their work.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.