CPAP Sleep Coach — Patient Education & Tech Support (PTO)

Kennebec-Pharmacy-Homecare; Bangor (ME); On-site; USD 57,308,000 - 68,770,000; Full time

Benefits offered by this job

Health insurance

Dental and vision coverage

Paid time off (PTO)

Paid holidays

Disability insurance

401(k) with company match

Sam's Club membership

Job summary

Kennebec Pharmacy and Home Care in Bangor, ME is seeking a Sleep Coach to educate patients, fit CPAP masks, troubleshoot devices, and provide ongoing support to improve therapy adherence.

This full-time, in-person role Monday–Friday, 8:00 am–5:00 pm, offers benefits and the chance to work with a collaborative healthcare team to enhance patient outcomes. You will document interactions in EHR, coordinate with respiratory therapists, and assist patients from referral through continued use.

Qualifications

• High school diploma required; additional education in healthcare or related field preferred.
• Certification as a CPAP Technician or similar is a plus.
• Experience in healthcare, ideally in sleep medicine or DME.
• Strong CPAP equipment knowledge, including mask fitting and insurance policies.
• Ability to work independently and as part of a collaborative healthcare team.
• Knowledge of EHR systems.
• Strong technical troubleshooting skills.

Responsibilities

• Charting & Records – Maintain accurate patient records and document progress in EHR.
• Mask Fitting – Perform custom mask fittings and educate patients on use and care.
• Machine Assessment – Assess and troubleshoot CPAP machines for proper function.
• Insurance & Supplies – Understand CPAP insurance policies and help with coverage and claims.
• Referral Communication – Communicate with healthcare providers and share patient information timely.
• Therapist Support – Work with respiratory therapists to support patient care and education.
• Walk-In Support – Provide prompt, professional assistance to walk-in patients.

Skills

CPAP knowledge

Troubleshooting

Independent work

Team collaboration

Education

High School Diploma

Healthcare education preferred

Tools

EHR Systems

Job description

Kennebec Pharmacy and Home Care in Bangor, ME is seeking a Sleep Coach to educate patients, fit CPAP masks, troubleshoot devices, and provide ongoing support to improve therapy adherence.

This full-time, in-person role Monday–Friday, 8:00 am–5:00 pm, offers benefits and the chance to work with a collaborative healthcare team to enhance patient outcomes. You will document interactions in EHR, coordinate with respiratory therapists, and assist patients from referral through continued use.