Sleep Coach for CPAP Therapy & Patient Support

Apria-Healthcare; Los Angeles (CA); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

Paid time off

401(k) Plan

Flexible Spending Accounts

Basic life insurance

Disability coverage

Teammate Assistance Program

Job summary

Accendra Health is seeking a Sleep Coach to provide exceptional customer service and CPAP therapy guidance to patients. You will call new CPAP sleep patients, coach and educate, troubleshoot equipment, and use manufacturer software to review usage data to support adherence goals.

The role emphasizes HIPAA compliance, accurate documentation, and collaboration across teams to improve patient outcomes and insurance usage understanding. Training and ongoing support are provided.

Qualifications

• High school diploma or equivalent.

Responsibilities

• Proactive and reactive patient outreach for the first full year of CPAP therapy.

Skills

Patient-focused

Action-oriented

Collaborative

Effective communicator

Energetic

Relationship builder

MS Office

English proficiency

Education

High school diploma or equivalent

Tools

Access

Excel

PowerPoint

MS Project

Visio

Word

Job description

Accendra Health is seeking a Sleep Coach to provide exceptional customer service and CPAP therapy guidance to patients. You will call new CPAP sleep patients, coach and educate, troubleshoot equipment, and use manufacturer software to review usage data to support adherence goals.

The role emphasizes HIPAA compliance, accurate documentation, and collaboration across teams to improve patient outcomes and insurance usage understanding. Training and ongoing support are provided.