Coveo Search Solution Architect — Hybrid CX Focus

GAS GLOBAL SERVICES; Radnor (Delaware County); Hybrid; USD 83,000 - 88,000; Full time

Job summary

GAS Energy Staffing LLC is seeking a Search Solution Architect in Wayne, PA for a contract role. The specialist will serve as the primary technical expert for the Coveo platform, driving integration across the CX ecosystem and ensuring seamless data flow with Salesforce and Contentful CMS.

Responsibilities include governance of Coveo integrations, configuration optimization, and designing ML-driven relevance tuning.

Qualifications

• 5+ years of software engineering or IT architecture experience, with 3+ years focused on Coveo
• 3+ years hands-on Coveo experience (Coveo Cloud, Coveo for Salesforce, etc.) and search technologies
• Strong background in Java, Python, or Node.js
• Experience with search engine relevancy tuning, AI/ML models, REST APIs, and front-end tech like React.js/CSS
• Experience in eCommerce search and recommendations in a B2B environment
• Knowledge of cloud platforms (AWS/Azure/GCP) and containers (Kubernetes, Docker)
• Familiarity with Elasticsearch or Apache Solr is valuable
• Bachelor’s degree in Computer Science, MIS, or related field

Responsibilities

• Define and maintain integration patterns for Coveo with Salesforce and Contentful to ensure unified data flow
• Provide architectural governance for Coveo integrations within the Airgas composable Experience Layer
• Oversee Coveo configuration and optimization including search components, indexing, field mapping
• Design and govern relevance tuning and ML models using QRE and A/B testing
• Design A/B testing and user behavior analysis and develop reports for search and content analytics

Skills

Coveo

Java

Python

Node.js

React.js

REST APIs

Education

Bachelor’s degree in Computer Science or MIS

Tools

Salesforce

Contentful

AWS/Azure/GCP

Kubernetes

Docker

Job description

GAS Energy Staffing LLC is seeking a Search Solution Architect in Wayne, PA for a contract role. The specialist will serve as the primary technical expert for the Coveo platform, driving integration across the CX ecosystem and ensuring seamless data flow with Salesforce and Contentful CMS.

Responsibilities include governance of Coveo integrations, configuration optimization, and designing ML-driven relevance tuning.