Solutions Architect

Equiliem; Radnor (Delaware County); Hybrid; USD 130,000 - 150,000; Full time

Benefits offered by this job

Medical Insurance

Vision & Dental Insurance

Life Insurance

Matching 401(k)

Commuter Benefits

Employee Discounts & Rewards

Payroll Payment Options

Job summary

Equiliem is seeking a Solutions Architect to lead Coveo implementations, optimize search and recommendations, and govern integrations across the customer experience stack. The role requires deep Coveo expertise, cloud proficiency, and strong software engineering fundamentals.

The ideal candidate will design scalable integration patterns with Salesforce and Contentful, ensure data quality across systems, and mentor teams in composable front‑end architectures using React.

Qualifications

• 5+ years of software engineering or IT architecture experience.
• 3+ years hands-on with Coveo and search technologies.
• Bachelor's degree in CS, MIS, or related field.
• Experience with Coveo Cloud, Salesforce, or similar platforms.
• Designing search/recommendation solutions for B2B eCommerce.
• Strong knowledge of REST APIs, cloud platforms, and front-end tech.
• Proficiency in Java, Python, Node.js, or similar languages.
• Experience with Kubernetes, Docker, and composable front-end tech like React.

Responsibilities

• Serve as the primary technical expert and architect for the Coveo platform.
• Design and implement search, recommendations, and personalization solutions.
• Define integration patterns between Coveo and Salesforce, Contentful, and other systems.
• Ensure data consistency and unified user experiences across platforms.
• Provide architectural governance for Coveo integrations.
• Oversee Coveo configuration, indexing, and field mapping.
• Develop and tune search relevance using QRE and related Coveo features.
• Support ML models for search relevance, recommendations, and personalization.
• Design A/B tests and analyze user behavior to improve search/content.
• Produce analytics on search performance and content effectiveness.
• Offer technical insights to business/tech stakeholders and drive cross-team collaboration.
• Establish standards and best practices for integration architectures.

Skills

Coveo

REST APIs

Java

Python

React.js

Kubernetes

Docker

AWS/Azure/GCP

Education

Bachelor's degree in Computer Science or MIS

Tools

Coveo Cloud

Salesforce

Contentful CMS

Kubernetes

Docker

Elasticsearch

Job description

Solutions Architect

Radnor, PA

Pay: $66.52 per hour

Job ID: 26-09233

Job Summary

The Solution Architect is responsible for serving as the primary technical expert for the Coveo search platform and leading its integration across the customer experience ecosystem. This role designs and governs search, recommendations, personalization, and platform integration solutions while ensuring consistent data flow and user experiences across connected systems.

The ideal candidate has deep hands‑on experience with Coveo and search technologies, along with a strong background in software engineering or IT architecture. This role requires expertise in search relevance tuning, machine learning models, APIs, cloud technologies, and composable front‑end architectures within a B2B eCommerce environment.

Job Responsibilities

• Serve as the primary technical expert and architect for the Coveo platform.
• Design and implement search, recommendations, and personalization solutions across the customer experience ecosystem.
• Define and maintain integration patterns between Coveo and other customer experience platforms, including Salesforce and Contentful CMS.
• Ensure consistent and reliable data flow across integrated platforms to support a unified customer experience.
• Provide architectural governance for Coveo integrations within a composable experience architecture.
• Oversee Coveo configuration and optimization, including search components, indexing, field mapping, and source management.
• Design and govern search relevance strategies using Query Ranking Expressions (QRE), Automatic Relevance Tuning, and other Coveo capabilities.
• Support the design and optimization of machine learning models used for search relevance, recommendations, and personalization.
• Design A/B testing strategies and analyze user behavior to identify opportunities for search and content optimization.
• Develop reports and analytics related to search performance, user behavior, and content effectiveness.
• Provide actionable insights and technical recommendations to business and technology stakeholders.
• Collaborate with cross‑functional teams to design scalable and effective search and customer experience solutions.
• Establish and maintain technical standards, integration patterns, and architectural best practices.
• Support the ongoing enhancement and optimization of search capabilities across the B2B eCommerce environment.

Job Requirements

• 5+ years of experience in software engineering or IT architecture.
• Minimum of 3 years of hands‑on experience with Coveo and search technologies.
• Bachelor's degree in Computer Science, Management Information Systems, or another relevant field.
• Experience with Coveo Cloud, Coveo for Salesforce, or similar Coveo platforms.
• Proven experience designing and supporting search and recommendation solutions within a B2B eCommerce environment.
• Strong experience with search engine relevance tuning and optimization.
• Experience working with machine learning models and AI‑driven search capabilities.
• Experience designing and integrating REST APIs.
• Strong background in Java, Python, Node.js, or similar programming technologies.
• Experience integrating Coveo with customer experience platforms such as Salesforce and Contentful.
• Knowledge of cloud platforms, including AWS, Azure, or GCP.
• Familiarity with container technologies, including Kubernetes and Docker.
• Experience with composable front‑end technologies, including React.js and CSS.
• Strong analytical and problem‑solving skills.
• Ability to provide technical leadership and architectural governance across complex integrations.
• Strong communication and collaboration skills with the ability to work across business and technical teams.
• Must be legally authorized to work in the United States without current or future sponsorship.

Preferred Qualifications

• Professional certification in a front‑end framework or related technology.
• Experience with alternative search technologies such as Elasticsearch or Apache Solr.
• Experience working within composable customer experience or eCommerce architectures.
• Experience with search analytics, A/B testing, and user behavior analysis.

Additional Job Details (Commute, Attendance, etc.)

• Location: Radnor, Pennsylvania.
• Hybrid schedule requiring three days per week onsite.
• Bachelor's degree required.
• No current or future employment sponsorship is available for this position.

About Equiliem

Equiliem believes in empowering success. It's our job to cultivate relationships that connect people and employers in a way that is inclusive, intelligent, and allows both to thrive.

Across the U.S., leading companies in healthcare, government, engineering, manufacturing, professional services, and energy rely on us for their workforce solutions. Our recruiting and HR services include contract and direct hire staffing, Payrolling/EOR, Independent Contractor Compliance, and Managed Services.

For almost 30 years, we've helped shape our industry. Today, we continue to research, ask questions, and continuously enhance the candidate journey and client experience.

Benefits

• Medical Insurance
• Vision & Dental Insurance
• Life Insurance
• Matching 401(k)
• Commuter Benefits
• Employee Discounts & Rewards
• Payroll Payment Options

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EEO Employer

Equiliem is an equal opportunity employer. We do not discriminate or allow discrimination based on race, color, religion, creed, sex, age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Equiliem will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [emailprotected] or [phone].