Courtyard El Paso Airport - Housekeeper Lead

Aimbridge Hospitality; El Paso (TX); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Daily Pay

Medical, Dental, and Vision Coverage

Short-Term and Long-Term Disability Income

401k Retirement Plan

Paid Time Off

Job summary

A leading hospitality company is seeking a Housekeeper Lead in El Paso, Texas. This role oversees cleanliness in guest rooms and public areas, ensuring a positive guest experience. Candidates should have supervisory experience and a high school diploma. Responsibilities include maintaining high standards of cleanliness, managing guest supplies, and leading the housekeeping team. The position offers competitive benefits, including medical coverage and paid time off, in a supportive work environment.

Qualifications

• High School diploma or equivalent and/or experience in a hotel or a related field preferred.
• Supervisory and/or leadership experience is desirable.
• Strong attention to detail required.
• Ability to communicate effectively with guests and team members.

Responsibilities

• Maintain clean and attractive guest rooms, hallways, and public areas.
• Thoroughly clean and restock the required number of guest rooms.
• Approach all encounters with guests and employees in a friendly, service-oriented manner.
• Comply with Aimbridge Hospitality standards and regulations.

Skills

Attention to detail

Effective communication

Stress management

Leadership experience

Education

High School diploma or equivalent

Job description

Job Description

AHousekeeper Lead will perform the same duties as a Housekeeper, but also serve as the primary point of contact for questions and/or be assigned special projects. In addition to serving as a lead, this role is primarily responsible for maintaining clean and attractive guest rooms, hallways, and public areas in the hotel, servicing guest rooms daily in accordance with hotel procedures, stocking cart with room supplies, and replacing bed linens and replenishing guest room supplies while following company standards and safety/security procedures.

QUALIFICATIONS

• High School diploma or equivalent and/or experience in a hotel or a related field preferred.
• Supervisory and/or leadership experience is desirable.
• This position requires strong attention to detail, ability to communicate effectively with guests and team members verbally or in written form.
• Must be able to convey information and ideas clearly.
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Must work well in stressful, high pressure situations.

JOB RESPONSIBILITIES

• Approach all encounters with guests and employees in a friendly, service-oriented manner.
• Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling, which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards).
• Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
• Thoroughly clean and restock the required number of guest rooms per shift.
• Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart set-up.
• Remove all trash and dirty linen from guest rooms.
• May assist with inspecting rooms and/or providing oversight of room attendant duties, as requested.
• Perform other tasks/jobs as assigned by the supervisor or manager.

Access to back of house areas of the hotel and sensitive information

Interact and occasionally have unsupervised contact with guests and/or colleagues

Access and control to sensitive areas in the hotel premises, including Master Keys and/or guestrooms, Storage/Liquor Room, and secured file cabinets

Maintain a high level of trust and responsibility

Represent the company with certain level of reputation and good character as well as exercise sound judgement

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Daily Pay! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

PROPERTY INFORMATION

Stay at Courtyard El Paso Airport and enjoy a blend of convenience, flexible spaces, and timeless style. Our hotel near El Paso Airport offers the modern amenities business or leisure travelers need for an exceptional stay, with signature plush Marriott bedding, microwaves, mini‑fridges, K‑cup tea and coffeemakers, and HDTVs offered in all accommodations. Eat, drink, and mingle with fellow guests at The Bistro, our restaurant near El Paso Airport, offering energizing breakfast with Starbucks® coffee in the mornings and lunch and dinner options paired with craft drinks in the evenings. Stay on top of your routine in our 24‑hour fitness center or go for a refreshing dip in our heated outdoor pool. Need to do laundry? We have an on‑site laundry facility. Venture out to experience the sights and tastes of El Paso with authentic Tex‑Mex cuisine and some of El Paso's top things to do such as historic attractions, parks, and malls like Cielo Vista Mall and Bassett Place. Enjoy your stay at Courtyard El Paso Airport. At our hotel, we’re committed to providing the best guest service in the area. But what really sets us apart is our team. When you join us, you’ll find a supportive and collaborative work environment where you’ll feel like part of a family. We celebrate our successes every month with team‑building activities and events that bring us closer together. So, if you’re looking for a place where you can grow, succeed, and belong, come join us!