Courthouse Library Assistant: Service & Tech Support

Kanecountyelections; St. Charles (IL); Presencial; USD 40 500 - 49 500; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical, dental, and eye insurance

14 annual paid holidays

7 annual sick/personal days

10 days of vacation after the first year

Tuition reimbursement program

Resumo da oferta

A local government office is seeking a Library Assistant for the Kan County Law Library & Self-Help Legal Center. This role emphasizes outstanding customer service within the court system and requires a reliable, motivated individual who can work independently as well as part of a team. Key responsibilities include assisting patrons in navigating the court, providing technical support, and helping with library programs. Candidates should have a high school diploma, customer service experience, and familiarity with technology such as Microsoft Office and Zoom.

Qualificações

• 3+ years of customer service experience required.
• Ability to pass a background check.
• Knowledge of mobile devices and basic computer applications.

Responsabilidades

• Assist court-goers with locating and attending court.
• Provide general technical support to library patrons.
• Collaborate with departments to problem solve.

Conhecimentos

Customer service

Technical support

Problem-solving

Bilingual (English/Spanish)

Formação académica

High school diploma or equivalent

Ferramentas

Microsoft Office Suite

Zoom

Descrição da oferta de emprego

A local government office is seeking a Library Assistant for the Kan County Law Library & Self-Help Legal Center. This role emphasizes outstanding customer service within the court system and requires a reliable, motivated individual who can work independently as well as part of a team. Key responsibilities include assisting patrons in navigating the court, providing technical support, and helping with library programs. Candidates should have a high school diploma, customer service experience, and familiarity with technology such as Microsoft Office and Zoom.