Courthouse Library Assistant: Service & Tech Support

Kanecountyelections; St. Charles (IL); On-site; USD 40,500 - 49,500; Full time

Benefits offered by this job

Medical, dental, and eye insurance

14 annual paid holidays

7 annual sick/personal days

10 days of vacation after the first year

Tuition reimbursement program

Job summary

A local government office is seeking a Library Assistant for the Kan County Law Library & Self-Help Legal Center. This role emphasizes outstanding customer service within the court system and requires a reliable, motivated individual who can work independently as well as part of a team. Key responsibilities include assisting patrons in navigating the court, providing technical support, and helping with library programs. Candidates should have a high school diploma, customer service experience, and familiarity with technology such as Microsoft Office and Zoom.

Qualifications

• 3+ years of customer service experience required.
• Ability to pass a background check.
• Knowledge of mobile devices and basic computer applications.

Responsibilities

• Assist court-goers with locating and attending court.
• Provide general technical support to library patrons.
• Collaborate with departments to problem solve.

Skills

Customer service

Technical support

Problem-solving

Bilingual (English/Spanish)

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Zoom

Job description

A local government office is seeking a Library Assistant for the Kan County Law Library & Self-Help Legal Center. This role emphasizes outstanding customer service within the court system and requires a reliable, motivated individual who can work independently as well as part of a team. Key responsibilities include assisting patrons in navigating the court, providing technical support, and helping with library programs. Candidates should have a high school diploma, customer service experience, and familiarity with technology such as Microsoft Office and Zoom.