Library Customer Service Assistant – Tech & Maker Space

Central Library; Tulsa (OK); On-site; USD 19,000 - 22,000; Part time

Job summary

Tulsa City-County Library is seeking a Customer Service Assistant for the Central Library in downtown Tulsa. This part-time role (30 hours/week) offers front-line support, helping visitors with information, technology, and library services on two floors.

Responsibilities include assisting with checkouts, guiding patrons to programs, and maintaining orderly, inviting spaces. Prior customer service experience is a plus; high school diploma or GED is required.

Qualifications

• High school diploma or GED required.
• Some college coursework preferred.
• Previous customer service experience is a plus.

Responsibilities

• Provides general information in person and by phone to help customers locate materials and services.
• Guides users through library services, technology, and programs.
• Assists with self check-out machines and renewals.
• Keeps spaces neat, welcoming and accessible for patrons.
• Supports staff and collaborates across library zones as needed.

Skills

Customer service

Communication

Technology assistance

Information discovery

Education

High school diploma or GED

Some college coursework

Tools

Self check-out machines

Job description

Tulsa City-County Library is seeking a Customer Service Assistant for the Central Library in downtown Tulsa. This part-time role (30 hours/week) offers front-line support, helping visitors with information, technology, and library services on two floors.

Responsibilities include assisting with checkouts, guiding patrons to programs, and maintaining orderly, inviting spaces. Prior customer service experience is a plus; high school diploma or GED is required.