Part-Time Library Associate - Customer Service & Programs

South Branch Library; Kansas City (KS); On-site; USD 28,000 - 32,000; Part time

Job summary

Kansas City, Kansas Public Library is seeking a Part-Time Library Associate to support daily public services, circulation, and programming across multiple branches in Wyandotte County. The role requires customer-focused work at service desks, outreach, and collection maintenance, with evening and weekend shifts expected.

Responsibilities include helping patrons with materials, technology, and accounts, promoting programs, and maintaining attractive displays.

Qualifications

• High school diploma or equivalent education/experience mix required.
• Experience in a library, bookstore, or public service setting preferred.
• Must pass a background check according to library standards.
• Ability to work evenings and weekends as needed.
• Must provide own transportation to outreach locations.
• Strong interpersonal skills; able to establish and maintain positive working relationships.
• Ability to understand and follow written and oral instructions.
• Basic computer competency, including proficiency with internet, email, word processing, spreadsheets, graphics, and databases.

Responsibilities

• Provide customer service at public service desks, assisting patrons in-person and by phone with locating materials, managing accounts, and accessing library services.
• Register new patrons and introduce them to the library’s technology, policies, and offerings.
• Shelve materials and conduct collection maintenance, including weeding and shelf reading, to support a clean and accessible library space.
• Maintain department tidiness and ensure that displays and shelves are organized.
• Provide basic reader’s advisory and informational services.
• Support basic programs and events in-house and through outreach.
• Assist with outreach events to promote library services and community engagement.
• Create print and online promotional materials to support programs.
• Design and maintain displays to promote collections and meet patron interests.
• Provide support for other library operations as assigned.
• Perform other duties as needed.

Skills

Customer service

Public-facing

Interpersonal skills

Computer literacy

Education

High school diploma or equivalent

Tools

Internet

Email

Word processing

Spreadsheets

Databases

Job description

Kansas City, Kansas Public Library is seeking a Part-Time Library Associate to support daily public services, circulation, and programming across multiple branches in Wyandotte County. The role requires customer-focused work at service desks, outreach, and collection maintenance, with evening and weekend shifts expected.

Responsibilities include helping patrons with materials, technology, and accounts, promoting programs, and maintaining attractive displays.