Courtesy Services

Genesis Health Clubs; West Des Moines (IA); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Employee discounts

Job summary

Genesis Health Clubs is hiring for a Courtesy Services role in West Des Moines, IA. The position oversees day-to-day operations, including washing and folding towels, restocking supplies, and maintaining cleanliness across locker rooms and training floors.

Ideal candidates communicate politely using members’ names and deliver friendly customer service. Availability for weekends, evenings and holidays is required; teamwork is essential to support club goals and member satisfaction.

Qualifications

• Available to work weekends and evenings and holidays.
• Ability to work well with others.
• Customer service abilities.

Responsibilities

• Wash, dry and fold all club towels.
• Maintain adequate supplies of clean towels at the Front Desk and PT Desk.
• Knowledgeable of Clubs amenities and surroundings.
• Communicates kindly and sincerely using members' names.
• Attends all staff and club meetings and events.
• Establish and maintain professional relationships with members and staff.
• Ensures laundry room is clean, maintained and organized at all times.
• Ability to respond quickly and appropriately to club needs.

Skills

Customer service

Teamwork

Communication

Friendly demeanor

Job description

Benefits:

• Employee discounts

Genesis Health Clubs is hiring! This position will be responsible for the day-to-day operations of Courtesy Services including, washing & folding all towels, checking locker rooms and training floors for cleanliness, stocking clean towels at front desk and Personal Training Desk, as well as maintaining quality customer service.

Duties and Responsibilities:

• Wash, dry and fold all club towels
• Maintain adequate supplies of clean towels at the Front Desk and PT Desk
• Knowledgeable of Clubs amenities and surroundings
• Communicates kindly and sincerely using members names
• Attends all staff and club meetings and events
• Establish and maintain professional relationships with members and staff
• Ensures laundry room is clean, maintained and organized at all times
• Ability to respond quickly and appropriately to club needs

Expectations:

• Present a professional demeanor at all times when representing the Genesis Health Clubs
• Provide input in developing strategies to support club goals and objectives
• Ability to respond to common inquiries or complaints from members

Job Requirements:

• Available to work weekends and evenings and holidays
• Ability to work well with others
• Customer service abilities

Physical Requirements:

• Ability to stand for long periods of time
• Ability to lift up to 35 pounds
• Ability to communicate with guests and other associatesv