Courtesy Officer - Cornerstone Retirement Community

Paycom - ATS; Texarkana (TX); On-site; USD 34,000 - 48,000; Full time

Benefits offered by this job

BCBS plans

PTO from Day 1

401k match

Payactiv access

Life Insurance

Disability Benefit

Pet Insurance

HSA

FSA

Job summary

Cornerstone Retirement Community in Texarkana is seeking a Full-Time Courtesy Officer to cover front desk duties and greet residents and guests. You will be the first point of contact for information and directions, answer calls, and support building patrolling and light maintenance.

This role requires a friendly, customer-focused demeanor and the ability to multitask in a busy retirement setting. The position offers comprehensive BCBS health plans, wellness perks, PTO from day one, and a 401(k)

Qualifications

• Outstanding customer service skills.
• Basic computer skills.
• Ability to lift up to 50 lbs and stack/move chairs for events.
• Ability to multitask.
• Ability to project a friendly, courteous personality toward residents, families, and co-workers.

Responsibilities

• Provides front desk coverage as a key contact for residents.
• Greets guests and directs them to information.
• Answers the main telephone line and routes calls.
• Patrols the buildings and grounds.
• Provides light maintenance and environmental upkeep.

Skills

Customer service

Multi-tasking

Friendly demeanor

Basic computer skills

Lifting 50 lbs

Education

none

Job description

Methodist Retirement Communities (MRC), with a mission to honor and serve older adults as an expression of Christ’s love, does so with eight continuing-care retirement communities in Texas. Affiliated with MRC and located in Texarkana, Cornerstone Retirement Community, is a leader in continuing care retirement living offering independent living, assisted living, memory support, skilled nursing and rehabilitation, and home health.Cornerstone is Texarkana's only 5 STAR Community and is proud to be officially certified in the Eden Alternative Registry, which honors those organizations deeply committed to transforming traditional models of care into person-directed approaches that put the individual first.Cornerstone is currently seeking a Full-Time Courtesy Officer.Schedule & Hours:Sunday & Monday: 11:30pm-8:00amThursday, Friday, & Saturday: 3:30pm-12:00amOff: Tuesday & WednesdayThe Courtesy Officer will:Provides coverage at front desk in the community as a key contact for residents for a variety of requests.Serves as the first point of contact for guests, greeting them and meeting their needs for information and direction.Answers the main telephone number, greeting callers, routing calls and providing information.Responsible for patrolling the buildings and grounds.Provides light maintenance and environmental upkeep.We offer:BCBS- 3 different plans to choose from! (HDHP, PPO & HMO)BCBS Incentive Program – Earn eGift Card rewards for completing activities that promote good health.BCBS BVA Rewards – HDHP & PPO participants can earn rewards and reduce their out-of-pocket cost when receiving medical services or proceduresBCBS Wellness programs, tools and resources to manage your health including the Blue365 discount programs on health-related products, health/fitness clubs and weight loss programsHDHP Preventive Drug List - $0 drugsGeneric Drugs for all 3 health plans - $0TextCare Pro – Virtual Primary & Urgent CareTextCare’s Chronic Condition Management- eligible members get help managing chronic conditions likes diabetes and hypertension. Connected devices, strips, lancets, one-on-one coaching and support plus more are all provided for free.HSA- Health Savings Account for member enrolled in the BCBS HDHP planFSA – Health Care and Dependent CareCompany Provided Basic Life Insurance and Accidental Death and DismembermentVoluntary Life (employee, spouse, child)Short-Term DisabilityLegal and Identity Theft ProtectionPet InsuranceFarmers Group Select – discount Auto and HomeAlliant Medicare Solutions – No cost service for employees, family members and friends who need assistance navigating Medicare and in choosing a Medicare plan.Payactiv – access to your pay before payday!Employee Emergency FundPTO Program – Earn from Day 1Extended Illness Benefit (EIB) – paid sick leave benefit for use when out on approved leave for a serious health condition.Take Time to Give Time -Time off for volunteering!Quarterly Bonus Program401k Plan -all employees are eligible to participate. Eligible participants receive match of 100% on first 3% and 50% on next 2%.Ability to lift up to 50 lbs. and stack/move chairs for eventsOutstanding customer service skillsBasic computer skillsAbility to project a friendly courteous personality towards residents, families and co-workersAbility to multitask