Concierge Supervisor/Receptionist -Cornerstone Retirement Community

Paycom; Texarkana, Northern (TX, KY); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

BCBS Health Insurance

401k Match

PTO from Day 1

Short-Term Disability

Legal and Identity Theft Protection

Pet Insurance

Job summary

Cornerstone Retirement Community in Texarkana, TX seeks a Concierge Supervisor/Receptionist to lead the transportation, courtesy officer, and concierge teams. You will be the face of the community, greeting visitors, handling calls, coordinating resident transportation and outings, and providing information with warmth and professionalism.

The role requires strong customer service, MS Office skills, and multitasking.

Qualifications

• Excellent customer service and a friendly demeanor for residents, visitors and staff.
• MS Office experience for administrative tasks.
• Multitasking ability to manage multiple front-desk responsibilities.

Responsibilities

• Oversee transportation, courtesy officer, and concierge teams.
• Greet visitors and answer phone calls at the front desk.
• Coordinate resident transportation and outing schedules, mail and deliveries.
• Provide clerical support and assist residents with requests.

Skills

Outstanding customer service

Friendly courteous personality

MS Office experience

Multitasking skills

Job description

# Concierge Supervisor/Receptionist -Cornerstone Retirement CommunityCornerstone in Texarkana - Texarkana, TX 75503## DescriptionAffiliated with Methodist Retirement Communities and located in Texarkana, Texas, Cornerstone is a leader in continuing care retirement living offering independent living, assisted living, memory care, skilled nursing and rehabilitation, and home health.At MRC, our goal is to maximize the physical, cognitive, emotional, social and spiritual potential of our residents - and give confidence to those who love them. Here, residents receive the specialized care they need in a dignified, comfortable, nurturing environment, leaving them free to focus on getting more out of every day.If this sounds like a company you would like to partner with and you have a heart and passion for serving seniors, consider joining the MRC Cornerstone team!Cornerstone seeks a Concierge Supervisor to oversee the transportation, courtesy officer, and concierge team. This position will report to the Executive Assistant. You will be the face of the the community each day as the Receptionist!The two front desks in the community serve as the communication focal point. The Concierge Supervisor will ensure both coverage of the areas and the highest level of hospitality. Concierge's will be managing phone calls, greeting visitors, providing community information, managing resident transportation and outing schedules, mail services, deliveries, clerical support and assisting residents with requests.We offer:* BCBS- 3 different plans to choose from! (HDHP, PPO & HMO)* BCBS Incentive Program – Earn eGift Card rewards for completing activities that promote good health.* BCBS BVA Rewards – HDHP & PPO participants can earn rewards and reduce their out-of-pocket cost when receiving medical services or procedures* BCBS Wellness programs, tools and resources to manage your health including the Blue365 discount programs on health-related products, health/fitness clubs and weight loss programs* HDHP Preventive Drug List - $0 drugs* Generic Drugs for all 3 health plans - $0* TextCare Pro – Virtual Primary & Urgent Care* TextCare’s Chronic Condition Management- eligible members get help managing chronic conditions likes diabetes and hypertension. Connected devices, strips, lancets, one-on-one coaching and support plus more are all provided for free.* HSA- Health Savings Account for member enrolled in the BCBS HDHP plan* FSA – Health Care and Dependent Care* Company Provided Basic Life Insurance and Accidental Death and Dismemberment* Voluntary Life (employee, spouse, child)* Short-Term Disability* Legal and Identity Theft Protection* Pet Insurance* Farmers Group Select – discount Auto and Home* Alliant Medicare Solutions – No cost service for employees, family members and friends who need assistance navigating Medicare and in choosing a Medicare plan.* Payactiv – access to your pay before payday!* Employee Emergency Fund* PTO Program – Earn from Day 1* Extended Illness Benefit (EIB) – paid sick leave benefit for use when out on approved leave for a serious health condition.* Take Time to Give Time -Time off for volunteering!* Quarterly Bonus Program* 401k Plan -all employees are eligible to participate. Eligible participants receive match of 100% on first 3% and 50% on next 2%.## Qualifications* Ability to give outstanding customer service and to project a friendly courteous personality towards residents, guests and co-workers* MS Office experience* Multi-tasking skills* Stable employment background