Court Technician

City of Pueblo; Pueblo (CO); In loco; USD 40.000 - 52.000; Tempo pieno

Descrizione del lavoro

City of Pueblo is seeking a Court Technician to provide frontline customer service, manage tickets and court records, and support in-court operations under the supervision of the Municipal Court Administrator and Judge.

The role requires accurate data entry, knowledge of court procedures, and the ability to handle money and confidential information in a fast-paced environment while interacting with attorneys, defendants, and the public.

Competenze

• High school diploma or GED is required (associate degree or higher preferred).
• At least 1 year of recent clerical experience in a fast-paced records environment.
• Valid Colorado driver’s license within 30 days of employment; other license restrictions may disqualify.

Mansioni

• Process tickets and summons including animal control, general offense, traffic, and other offenses.
• Ensure accuracy of information on tickets, summons, and court documents.
• Schedule court dates and pretrial hearings to align with department calendars.
• Provide customer service at the counter interfacing with attorneys, defendants, and the public.
• Assist in-court duties, maintain daily docket, and operate in-court technology.
• Handle money with a cash register; maintain court records and perform data entry.

Conoscenze

Customer service

Data entry

Microsoft Office

Typing

Communication skills

Confidentiality

Formazione

High school diploma or GED

Strumenti

Cash register

Computer terminal

Court records system

Descrizione del lavoro

The Court Technician is a non-exempt clerical position under general supervision of the Municipal Court Administrator and the Municipal Court Judge. The Court Technician is responsible for direct customer service with the public, entering all citations, and ensuring accurate information is entered into the court’s records.

This job description is an overview and is intended to describe the general nature and level of work being performed. It’s not intended to be an exhaustive list of all the functions and tasks required of the position.

ESSENTIAL FUNCTIONS:

• Processing various types of tickets and summons including animal control, general offense, health department, traffic, sales tax, and zoning
• Ensures accuracy of information on tickets, summons, defendant information forms, and other court documents
• Schedules court dates to coincide with Police Department, Animal Control, Sales Tax, Health department and Zoning personnel schedules
• Schedules pretrial hearings
• Provides customer service at the counter which requires interfacing with attorneys, defendants, and members of the general public
• Prepares deferments on routine tickets
• Explains and provides information regarding Municipal Court procedures
• Work closely and cooperatively with Police Records personnel, other department personnel, other City department personnel and the public to provide information
• Performs in-court clerk duties as required or requested, including but not limited to assisting the Judge with case specific questions, maintaining daily docket, and operating all in-court technology
• Uses a computer terminal and computerized cash register, and handles large sums of money on a daily basis
• Maintains required Municipal Court records
• Cross trains as requested

IMPORTANT FUNCTIONS:

• May perform the duties of similar classifications of an equal pay grade; and
• With approval may step up to Court Technician II or Lead Court Technician duties as necessary.

PHYSICAL REQUIREMENTS:

• The incumbent must have the ability to lift and move files and supplies weighing up to 45 pounds
• Work is sedentary and done in a seated position, but requires frequent moving about, standing, bending, kneeling, reaching, or stooping to perform filing
• Position requires the ability to input large amounts of data using repetitive motion on a frequent and prolonged basis
• The incumbent must be able to hear all communication from customers and employees by telephone or in person, and use vision to work with written documents, forms, and to respond to employees and customers

TheCourt Technicianshall possess the following knowledge, skills, and abilities:

• Perform multiple diverse tasks in an organized fashion and prioritize work to meet the needs of the department
• Adapt readily to new methods, operations, and technology
• Ability to type accurately at a moderate speed using a computer
• Knowledge of legal/court policies and procedures
• Understanding of general clerical methods such as answering and transferring telephones, making copies, filing, and scanning documents
• Ability to perform detail data entry accurately
• Knowledge of basic legal/court terminology
• Ability to make basic/elementary mathematical calculations
• Ability to handle and count money and return change to customers
• Ability to schedule hearings and court dates
• Ability to problem solve and resolve issues with professionalism
• Work well under pressure to manage stressful situations with minimal errors to work product
• Skills necessary to communicate effectively and work successfully with other City personnel and the public are necessary
• Ability to work successfully with and provide good customer service to supervisors, other City employees, the public and other agencies, and organizations
• Skilled with written communication
• Knowledge of Microsoft Office products such as Word and Excel
• Ability to learn new tasks and skills
• Ability to organize, prioritize and timely complete job duties
• Ability to resolve issues with professionalism
• Ability to maintain high level of confidentiality
• Ability to perform all the job duties in a safe manner

In addition to the knowledge, skills and abilities listed above, this position requires the following:

• A high school diploma, GED, or higher education (associate degree or higher preferred)
• At least one (1) year recent clerical experience of detailed records management in a high paced environment
• A valid driver’s license at the time of application, and a valid Colorado driver’s license within 30 days of employment
  • License restrictions that may hinder your ability to drive on City business, such as an interlock, will be cause for disqualification
  • During the course of employment, a valid license must be maintained, and the employee must notify the City immediately upon changes to the status of their license

SPECIAL CONDITIONS OF EMPLOYMENT:

The duties in this classification are primarily performed indoors, in a comfortable office environment. The incumbent must demonstrate the ability to meet the physical demands of the job including the ability to retrieve information from various locations in the office when needed. The individual will be frequently exposed to periods of demanding activity, frequent interruptions, and high mental stress. Incumbents must be willing to work additional hours or overtime, if required. The incumbent may be assigned to work night court sessions. The position requires a great deal of interpersonal communication with City employees, the public, and outside agencies. Punctuality and attendance are an especially high priority as the individual may be the sole clerical support. The incumbent must be able to maintain a high level of confidentiality and integrity as they are required to handle extremely sensitive information.

All required licenses and certifications must be maintained throughout the term of employment. Failure to obtain or maintain licenses and certifications may result in demotion or termination.

Due to Federal and State Criminal Justice System access requirements, classifications that access and maintain criminal justice information may also be required, as a condition of employment, to not have been convicted of and/or have pending charges of a felony or misdemeanor crime that would deny or otherwise restrict access to criminal justice information. This requirement applies to all existing City employees as well as external candidates seeking to fill positions that meet the given criteria.

If hired, you must be able submit proof of your legal right to work in the United States. All persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. The City does not sponsor work visas.

BENEFITS:

The City of Pueblo offers a very rich benefits packet! Click on the "Benefits" hyperlink at the top of this (online) job posting to view a summary of the benefits associated with this position. For a more comprehensive view on the lush benefits offered by the City, please go to www.pueblo.us/benefits.

CIVIL SERVICE EXAM:

December 14, 2026

Please note that the Civil Service Commission may use a Training & Experience (T&E) evaluation of your application to establish an eligibility list for this classification.