Municipal Court Clerk

Kennesaw -ga.gov; Kennesaw (GA); In loco; USD 32.000 - 42.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical, dental, and vision insurance

Paid vacation and sick leave

Tuition reimbursement

12 paid holidays

Disability insurance

Pension plan

Descrizione del lavoro

Kennesaw City Government seeks a clerical support specialist for the Municipal Court to provide front-line service to the public and assist with case processing. The role involves data entry, payments processing, and records management in a fast-paced municipal environment.

The successful candidate will handle phone inquiries, in-person visits, and written correspondence, ensuring accurate documentation and compliance with records retention guidelines.

Competenze

• High School diploma or GED with clerical or customer service experience.
• Ability to perform data entry, basic math, and recordkeeping.
• Ability to communicate with the public and City staff professionally.

Mansioni

• Provide customer service by phone, mail, and in person; assist with court activities and documentation.
• Process payments, balance cash drawer, and issue receipts.
• Enter citations and other data into department databases; maintain records and files.
• Coordinate with supervisor, City employees, the public, law enforcement, attorneys, and other agencies as needed.
• Prepare forms, reports, and documentation as required.

Conoscenze

Data review and analysis

Customer service

Communication

Computer skills

Decision making

Formazione

High School Diploma or GED

2+ years clerical or customer service experience

Descrizione del lavoro

General Nature of Work

The purpose of this classification is to provide clerical support to the Municipal Court.

JOB RESPONSIBILITIES

The following duties are normal for this position.The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification.Other duties may be required and assigned.

• Perform customer service functions by telephone, by mail, and in person; provide information/assistance regarding court/department activities, services, procedures, documentation, fees, case status/disposition, or other issues; distribute forms and documentation; respond to routine questions or complaints; research problems/complaints and initiate problem resolution.
• Receive moneys in payment of citations, fees, fines, or other fees/services; calculate appropriate fees; record transactions and issues receipts; enter payments and disposition into computer; maintain and balance cash drawer; prepare bank deposits and forwards as appropriate.
• Enter citations, tickets and other information into department databases; update database information; create new spreadsheets/files; purge old data as appropriate; make copies and distribute to appropriate parties; maintain copies in department manual files.
• Maintain departmental file system: compile documentation; prepare and sets up files, sort/organize documents, and file documents in designated order; retrieve/replace files; shred/destroy confidential or obsolete documents; conduct records maintenance activities in compliance with guidelines governing record retention.
• Perform general/clerical tasks, which may include making copies, send/receive faxes, distribute documentation, sort/distribute incoming mail, open/process mail, or process outgoing mail.
• Communicate with supervisor, City employees, the public, law enforcement, attorneys, outside agencies, and other individuals as needed to coordinate work activities, review status of work, exchange information, resolve problems, or give/receive advice/direction.
• Prepare, type, proofread, and/or complete various forms, payment and receipt reports, charts, graphs, spreadsheets, or other documents.
• Receive various forms, reports, correspondence, logs, citations, driver’s histories, bond information, incident reports, payment reports, policies, procedures, manuals, handbooks, directories, reference materials, or other documentation; review, complete, proofread, process, forward, or retain as appropriate.
• Operate a personal computer, general office equipment, or other equipment as necessary to complete essential functions, to include the use of word processing, spreadsheet, database, or other system software.
• Perform basic maintenance of computer system and general office equipment, such as backing up data or replacing paper, ink, or toner; coordinate service/repair activities as needed.
• Monitor inventory of department equipment and supplies; ensure availability of adequate materials to conduct work activities; initiate orders for new/replacement materials.
• Maintain front of house operations and act as a liaison between the clerk’s office and the courtroom during court hours.
• Perform other related duties as assigned.

KNOWLEDGE, SKILLS, and ABILITIES

• Requires the ability to review, classify, categorize, prioritize, and/or analyze data.
• Ability to make discretions in determining data classification, and in referencing such analysis to established standards for the purpose of recognizing actual or probable interactive effects and relationships.
• Requires the ability to apply principles of persuasion and/or influence over others in coordinating activities of a project, program, or designated area of responsibility.
• Requires the ability to operate, maneuver and/or control the actions of equipment, machinery, tools, and/or materials used in performing essential functions.
• Requires the ability to utilize a wide variety of reference, descriptive, and/or advisory data and information.
• Requires the ability to perform addition, subtraction, multiplication, and division; the ability to calculate decimals and percentages; the ability to utilize principles of fractions; and the ability to interpret graphs.
• Requires the ability to carry out instructions furnished in written, oral, or diagrammatic form. Involves semi-routine standardized work with some latitude for independent judgment concerning choices of action.
• Requires the ability to exercise judgment, decisiveness and creativity in situations involving a variety of generally pre-defined duties which are often characterized by frequent change.

Requirements

MINIMUM QUALIFICATIONS

High School diploma or GED; supplemented by some experience in clerical or customer service; or any equivalent combination of education, training, and a minimum of years (2) years experience which provides the requisite knowledge, skills, and abilities for this job.

ADA Requirements:

Individuals applying for the posted position must be able to perform the essential functions of the position with or without a reasonable accommodation.

Physical Requirements:

This position classifies the physical exertion requirements as sedentary work involving lifting no more than 10 pounds at a time and occasionally lifting or carrying articles like docket files, ledgers, and small tools. Although a sedentary job is defined as one which involves sitting, a certain amount of walking and standing is often necessary in carrying out job duties. Jobs are sedentary if walking and standing are required occasionally, and other sedentary criteria are met.

Environmental Factors

Essential functions are regularly performed without exposure to adverse environmental conditions.

Benefits

• comprehensive medical, dental, and vision insurance with HSA and FSA options (includes employer contribution to HSA plans)
• life and AD&D insurance for employee and dependent(s)
• employer paid short and long-term disability insurance for employee
• accrued vacation and sick leave (with option to sell back)
• tuition reimbursement program (employer pays 70%)
• 12 paid holidays
• 2 paid personal days
• longevity pay bonuses (after every 5 years)
• 1% employer contribution on first 2% of employee contribution toward a 457 deferred compensation plan
• 4% employee contribution toward a defined benefit pension plan (vested after 10 years)
• wellness benefits