Court Clerk - Casual

City-of-Corvallis,-o; Corvallis (OR); On-site; USD 25,000 - 32,000; Part time

Job summary

City of Corvallis is seeking a part-time, casual staff member to support Municipal Court operations. The role involves assisting the public, handling citations, payments, and communications with defendants, attorneys, and the Court.

Duties include data entry, customer service at the counter, and assisting the Judge with non-courtroom matters. Qualifications include a high school diploma, comfort with high-volume public contact, and preferred court-related experience.

Qualifications

• High school diploma or equivalent.
• Experience with high-volume public contact preferred.
• Bilingual in Spanish desirable.
• Court-related work experience preferred.
• Knowledge of Municipal Court systems and procedures.
• Ability to type by touch and perform ten-key.
• Ability to pass pre-employment background/criminal history checks.

Responsibilities

• Assist the public through the Corvallis Municipal Court process and collect fines.
• Maintain defendant files and track all activity for each citation.
• Enter citations and payments into the computerized information system.
• Provide customer service at the counter, by phone, and via e-mail.
• Issue and reinstate driver’s license suspensions.
• Maintain court security and confidentiality; uphold ethical standards.
• Assist Judge with non-courtroom matters.

Skills

Public contact

Customer service

Interpersonal skills

Written communication

Verbal communication

Attention to detail

Education

High school diploma

Tools

Ten-key

Typing

Computer skills

Job description

Assist the public through the Corvallis Municipal Court process, collect fines, maintain defendant files including all correspondence between the defendant, attorneys, and the Court, and maintain computer-based data for each citation adjudicated through Municipal Court. Transfer information between involved parties and agencies. May be assigned specific responsibility to criminal, parking, or traffic issues. These tasks are illustrative only and may include other related duties.

Part-time, non-represented, casual position

15 hours per/week

Monday - Thursday; Flexible Schedule

Provides paraprofessional court support regarding arraignments, trials and violations bureau to ensure accurate processing of defendant’s cases through the court system.

Provides customer service to people at the counter, over the phone and via e-mail; provides accurate information regarding court procedures to defendants and the public. Provides information to defendants about their case status.

Issues and reinstates driver’s license suspensions.

Enters citations and payments into computerized information system; accurately tracks all activity associated with each citation.

Collects and processes payments; negotiates time payment agreements. Collects Non-Sufficient Funds checks.

Assists Judge with various non-courtroom matters.

Maintains court security per Judge’s order; maintains confidentiality.

Acts ethically and honestly; applies ethical standards of behavior to daily work activities and interactions. Builds confidence in the City through own actions.

Conforms with all safety rules and performs work is a safe manner.

Adheres to all City and Department policies.

Delivers excellent customer service to diverse audiences.

Maintains effective work relationships.

Arrives to work, meetings, and other work-related functions on time and maintains regular job attendance.

Education and Experience

High school diploma or equivalent.

Experience of a general clerical nature, involving high volume public contact is preferred.

Court related work experience and bilingual in Spanish desirable.

Knowledge, Skills and Abilities

Knowledge of Municipal Court systems and procedures or the ability to acquire within one (1) year of appointment.

Basic knowledge of accounting principles and understanding of legal terms.

Ability to apply procedures and policies to the situation at hand with minimal supervision.

Ability to type by touch, from rough draft correspondence, and compose correspondence; ten-key proficiency; computer operating experience or training is required.

Strong interpersonal, written and verbal communication skills required; experience with legal terminology preferred.

Ability to apply Judge’s orders and resolve Parking Order and Violations Bureau matters at the counter.

Ability to maintain composure even in difficult situations; deal tactfully with the public; and deal calmly and effectively in confrontational and/or high stress situations.

Ability to plan and organize own work for accomplishment and work effectively during changing priorities and interruptions; handle multiple tasks simultaneously.

Ability to maintain confidentiality and exercise discretion and judgement in dealing with sensitive or confidential information.

Ability to get along well with coworkers, and the general public, and maintain effective work relationships.

Special Requirements

Ability to meet LEDS certification requirements.

Ability to possess and maintain CJIS security clearance.

Ability to possess and maintain Notary Public certification.

Ability to pass a pre-employment background and/or criminal history check.

Demonstrable commitment to sustainability.

Demonstrable commitment to promoting and enhancing equity, diversity and inclusion.

The individual shall not pose a direct threat to the health or safety of the individual or others in the workplace.

Travel among City worksites.

Position is open until filled.