Court Reporting Operations Lead & Scheduling

IST Management Services; United States; On-site; USD 75,000 - 115,000; Full time

Benefits offered by this job

Seven paid holidays

PTO accrued

Medical

Dental

Vision

401K

LTD/STD

Identity Theft protection

Parental Leave

Pet coverage

Bonus incentives

Job summary

IST Management oversees daily court reporting operations for a leading litigation support vendor, coordinating freelance and staff stenographers, voice writers and electronic reporters to ensure timely transcript delivery and strict quality control for private depositions, arbitrations, and hearings.

The role manages resources, production schedules, and serves as the primary client contact for reporter scheduling and transcript issues, while onboarding vendors and contracts across the U.S.

Qualifications

• Experience: 3–5 years in litigation support, court reporting, or legal agency management.
• Education: Bachelor's degree in business administration, legal studies, or equivalent field experience.
• Industry knowledge: Deep understanding of court reporting procedures, transcript formats, and legal billing workflows.
• Skills: Exceptional scheduling proficiency using legal industry software and CRM tools.

Responsibilities

• Resource management: Oversees assignment of reporters and staff to depositions, arbitrations, and legal proceedings.
• Quality control: Reviews final transcripts for formatting, accuracy, and client specifications.
• Deadline tracking: Monitors production schedules to ensure timely delivery.
• Client relations: Primary contact for law firms regarding reporter scheduling and transcript issues.
• Vendor onboarding: Recruits, vets, and manages contracts for freelance reporters and affiliates.

Skills

Scheduling proficiency

CRM tools

Legal industry software

Education

Bachelor's degree in business administration or legal studies

Tools

ReporterBase

Solaria

Job description

IST Management oversees daily court reporting operations for a leading litigation support vendor, coordinating freelance and staff stenographers, voice writers and electronic reporters to ensure timely transcript delivery and strict quality control for private depositions, arbitrations, and hearings.

The role manages resources, production schedules, and serves as the primary client contact for reporter scheduling and transcript issues, while onboarding vendors and contracts across the U.S.