Court Reporting Operations and Scheduling Manager

IST Management; Atlanta (GA); Remote; USD 85,000 - 120,000; Full time

Benefits offered by this job

Seven holidays

PTO

Medical

Dental

Vision

401K

LTD/STD

Identity Theft

Parental Leave

Pet coverage

Bonus Incentives

Job summary

IST Management Services, Inc. is seeking a Court Reporting Operations and Scheduling Manager to oversee daily operations for our litigation support team.

You will coordinate freelance and staff stenographers, voice writers and electronic reporters, ensuring timely transcript delivery and strict quality control for private depositions, arbitrations, and hearings. The role is remote with ideal candidates in the Atlanta, GA metro area; a hybrid option may be available.

Qualifications

• 3–5 years in litigation support, court reporting, or legal agency management.
• Bachelor's degree in business administration, legal studies, or equivalent.
• Deep understanding of court reporting procedures, transcript formats, and legal billing workflows.
• Exceptional scheduling proficiency using legal industry software and CRM tools.

Responsibilities

• Oversee assignment of reporters and staff to client depositions, arbitrations, and legal proceedings.
• Review final transcripts for formatting, accuracy, and adherence to client specifications.
• Monitor production schedules to ensure expedited and standard delivery dates are met.
• Serve as the primary point of contact for law firms regarding reporter scheduling and transcript issues.
• Recruit, vets, and manages contracts for freelance certified shorthand, voice and electronic reporters.

Skills

Litigation support

Court reporting industry

Scheduling proficiency

CRM tools

Vendor management

Staff coordination

Education

Bachelor’s degree (Business Administration or Legal Studies)

Tools

ReporterBase

Solaria

Job description

Overview

The Court Reporting Operations and Scheduling Manager oversees daily operations for a third-party litigation support vendor. This role coordinates freelance and staff stenographers, voice writers and electronic reporters and ensures timely delivery of transcripts, and maintains strict quality control for private depositions, arbitrations, and hearings.

Compensation for this role will be dependent upon candidate experience and qualifications. This is a salaried position with full-benefits. This is a remote position with ideal candidates residing in the Atlanta, GA metropolitan area. If preferred, position may be hybrid.

Benefits

• Seven paid holidays
• Paid Time Off (PTO) accrued
• Medical
• Dental
• Vision
• 401K
• LTD/STD
• Identity Theft
• Parental Leave
• Pet coverage
• 7 Paid Holidays
• Bonus Incentives

Who We Are

In business since 1997 with over 1,800 employees, IST Management is a business process outsourcing company with operations in over 38 cities across the U.S. We provide a range of services including e-Discovery processing and hosting, court reporting, collections/forensics, managed review, and managed services. IST Management is a tool-agnostic Relativity Certified Provider.

We’ve been recognized as one of the fastest-growing companies in the U.S. as a winner of the Nation’s Best & Brightest Companies to Work For, as well as the HR Professional Excellence Award from the Society for Human Resource Management. We are proud to belong to the Military Spouse Employment Partnership through our nation’s Department of Defense and have committed to Hiring Our Heroes’ mission to hire 100,000 active and former service members. IST Management has also been included in the INC 5000 list!

Check out istmanagement.com for more info on us!

Responsibilities

• Resource management: Oversees the assignment of qualified reporters and other staff to client depositions, arbitrations, and legal proceedings
• Quality control: Reviews final transcripts for formatting, accuracy, and adherence to client specifications
• Deadline tracking: Monitors production schedules to ensure expedited and standard delivery dates are met
• Client relations: Serves as the primary point of contact for law firms regarding reporter scheduling and transcript issues
• Vendor onboarding: Recruits, vets, and manages contracts for freelance certified shorthand, voice and electronic reporters

Required Qualifications

• Experience: Minimum 3–5 years in litigation support, court reporting, or legal agency management
• Education: Bachelor's degree in business administration, legal studies, or equivalent field experience
• Industry knowledge: Deep understanding of court reporting procedures, transcript formats, and legal billing workflows
• Skills: Exceptional scheduling proficiency using legal industry software and CRM tools

Preferred

• Current or Recent experience specifically in the court reporting vertical
• Experience using ReporterBase, Solaria or a similar workflow management tools
• Strong contacts with independent reporters, videographers or affiliates throughout the US
• Experience working collaboratively in a remote team environment

Must have authorization to work for any employer in the United States.

IST Management provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require any accommodation in completing your application for employment, please let us know by informing our Talent Acquisition team at [e-mail].

Please respect individuals reaching out for accommodations by utilizing the contact information only for this purpose. You will receive correspondence directly from your local IST Management hiring team regarding your application submission and status after submission.

IST is an Equal Opportunity Employer (EOE). We are committed to providing equal employment opportunities to all qualified applicants, regardless of disability or veteran status.