Court Operations Specialist V

State of Arizona; Phoenix (AZ); Hybrid; USD 60,000 - 85,000; Full time

Benefits offered by this job

Accrued vacation pay and sick leave

10 paid holidays per year

Health and dental insurance

Retirement plan

Life insurance and long-term-disabilty

Optional disability benefits and other

Remote work option after probation

Job summary

The State of Arizona is seeking a Court Operations Specialist to support the Inmate Release Court (IRC) Program within the Court Services Division. The role assists the Program Manager with daily operations, business requirements, liaison activities across departments, staff training, and progress documentation.

Essential duties include developing procedures, coordinating with courts, testing case management automation, researching data eligibility, and producing quality reports.

Qualifications

• Bachelor’s degree required with five years of related experience in the judicial system or corrections.
• Strong organizational, tracking and data quality monitoring skills.
• Excellent verbal and written communication and customer service abilities.

Responsibilities

• Assist in the development, implementation and maintenance of the business procedures and training documentation to guide and assist courts with the IRC Program.
• Work closely with Arizona courts and court management to ensure a uniform message is provided to the courts.
• Assist in organizing, planning, and testing court case management system automation for the IRC Program functionality.
• Perform research of court case management system data to determine eligibility for the IRC.
• Develops and reviews ad hoc and data quality reports to identify court data inconsistencies.
• Reports eligibility and related information to local courts.
• Monitors ongoing business processes and diagnoses problems with business requirement processes.

Skills

Organizational skills

Tracking skills

Verbal and written communication

Customer service

Education

Bachelor's degree

Job description

The newly developed Inmate Release Court Program (IRC) within the Court Services Division is seeking a Court Operations Specialist. This position assists the Program Manager and Arizona courts with the daily operations and administration of the Inmate Release Court (IRC) Program. Responsibilities include supporting the program’s business requirements, acting as a liaison between the Department of Corrections, internal agencies and the courts, training clerical staff, and monitoring and documenting the program’s progress and statistics.

Essential functions include but are not limited to:

• Assist in the development, implementation and maintenance of the business procedures and training documentation to guide and assist courts with the IRC Program.
• Working closely with Arizona courts, and court management to ensure a uniform message is provided to the courts.
• Assist in organizing, planning, and testing court case management system automation for the IRC Program functionality.
• Perform research of court case management system data to determine eligibility for the IRC.
• Develops and reviews ad hoc and data quality reports to identify court data inconsistencies.
• Reports eligibility and related information to local courts.
• Monitors ongoing business processes and diagnoses problems with business requirement processes.

This position may be eligible for a hybrid-telework schedule once the employee has completed three (3) months of employment and has sufficiently proved their ability to perform assigned tasks.

Public Service Loan Forgiveness (PSLF) Program qualified employer.

The Arizona Supreme Court, Administrative Office of the Courts offers a comprehensive benefits package to include:

• Accrued vacation pay and sick leave
• 10 paid holidays per year
• Health and dental insurance
• Retirement plan
• Life insurance and long-term disability insurance
• Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance
• By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. The Court may terminate a remote work agreement at its discretion.

Retirement

• Positions in this classification participate in the Arizona State Retirement System (ASRS).
• Please note, enrollment eligibility will become effective after 27 weeks of employment.

The Arizona Supreme Court is an EOE/ADA Reasonable Accommodation Employer.

This position requires a bachelor’s degree and five years of related experience working in the judicial branch or Department of Corrections; years of experience may substitute for a degree. This position also requires strong organizational and tracking skills. The ability to work effectively and independently with judges, court staff, Arizona Department of Corrections Rehabilitation & Reentry and the public. Excellent teamwork, creativity, work ethic, and problem-solving skills, as well as verbal and written communication skills, and exceptional customer service skills. Additionally, this position requires an individual who possess a comprehensive business perspective with strong analytical skills and the ability to focus on detailed aspects.