eCourt Services Lead - Specialist VII (Two positions available)

State of Arizona; Phoenix (AZ); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Vacation and sick leave

Health and dental insurance

Retirement plan

Life insurance

Long-term disability insurance

Remote work option

Job summary

Arizona Supreme Court, Administrative Office of the Courts is seeking a seasoned professional to lead statewide projects aimed at improving court business processes and supporting eCourt initiatives. You will facilitate collaboration among courts, judicial officers, IT personnel, vendors, and agencies to analyze current practices and develop actionable improvements.

Qualified candidates have seven years in court administration, strong communication skills, and the ability to work with diverse

Qualifications

• Seven years of experience in court administration and operations.
• Demonstrated ability to analyze court processes and recommend improvements.
• Strong written and verbal communication skills.
• Ability to work with judges, court staff and the public.

Responsibilities

• Lead and participate in statewide projects to improve court business processes.
• Collaborate with IT, vendors and agencies to implement eCourt initiatives.
• Develop policies, procedures, training materials and documentation.

Skills

Court operations analysis

Project management

Stakeholder collaboration

Oral and written communication

Education

Bachelor's degree in public or judicial administration or related field

Job description

This position leads and participates in complex, statewide projects that involve planning, researching, analysis of court business processes, data, and technology in support of effective and secure integration with eCourt initiatives. This position also develops policies, procedures, business and technical documentation, training materials, and strategies to support the implementation and ongoing enhancement of eCourt initiatives.

Additionally, this position will facilitate meetings between courts, judicial officers, IT personnel, vendors, and other agencies to examine current case processing practices and identify opportunities for business process and technical improvements. Analyze court management and business operations, serve as lead resource with application vendors or internal project owners, conduct special studies and data analysis involving data collection, interpretation, data mapping, report preparation, and development of recommendations to ensure eCourt initiatives are implemented effectively, as well as staff and participate in court committees, task forces and work groups, as needed.

This position may be eligible for a hybrid-telework schedule once the employee has completed three (3) months of employment and has sufficiently proved their ability to perform assigned tasks.

Public Service Loan Forgiveness (PSLF) Program qualified employer.

Arizona Supreme Court, Administrative Office of the Courts offers a comprehensive benefits package to include:

• Accrued vacation pay and sick leave
• 10 paid holidays per year
• Health and dental insurance
• Retirement plan
• Life insurance and long-term disability insurance
• Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance
• By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. The Court may terminate a remote work agreement at its discretion.

Retirement

• Positions in this classification participate in the Arizona State Retirement System (ASRS).
• Please note, enrollment eligibility will become effective after 27 weeks of employment.

The Arizona Supreme Court is an EOE/ADA Reasonable Accommodation Employer.

This successful candidate will have graduated from an accredited four-year college or university with a major in public or judicial administration, or related field, plus seven years’ experience in court administration and operations with experience managing complex projects. Directly related experience may substitute for the degree requirement. Have demonstrated experience in analysis of court operations or court management which included evaluation, documentation and making recommendations for improvement. Experience in organizing and prioritizing workload and managing multiple projects simultaneously, excellent oral and written communication skills, and expert knowledge of management and planning principles, methods, and techniques. This position also requires the ability to work effectively with judges, court staff and the public, use initiative and independent judgment, understand and interpret legislation/statutes, rules, administrative orders and policies and procedures.

The preferred candidate will be a graduate of the NCSC’s Executive Development Program (CEDP) or Certified Court Manger Program (CCM). Operational knowledge of superior, justice and municipal court procedures and operations, and experience in use of computer/technology applied in a court environment.

Travel level: Up to 25%. Must possess and maintain a valid Arizona driver’s license