Court Operations Specialist V (Job 2996)

Arizona Supreme Court; Phoenix (AZ); Hybrid; USD 55,000 - 85,000; Full time

Job summary

The Arizona Supreme Court is seeking a Court Operations Specialist to support the Inmate Release Court (IRC) Program within the Court Services Division. You will assist the Program Manager, coordinate with the Department of Corrections and the courts, and train clerical staff on program processes and data reporting.

Responsibilities include developing procedures, testing case management automation for IRC functionality, researching data eligibility, and producing quality reports for local

Qualifications

• Requires a bachelor’s degree and five years of related experience in the judicial branch or Department of Corrections; years of experience may substitute for a degree.
• Strong organizational and tracking skills; ability to work effectively with judges, court staff and external agencies.
• Excellent teamwork, creativity, work ethic, problem-solving, and verbal and written communication skills, and exceptional customer service.

Responsibilities

• Assist in development, implementation and maintenance of business procedures and training documentation for the IRC Program.
• Work with Arizona courts and court management to ensure a uniform message.
• Assist in organizing, planning, and testing court case management system automation for IRC functionality.
• Perform research of court case management system data to determine eligibility for the IRC.
• Develop and review ad hoc and data quality reports to identify court data inconsistencies.
• Report eligibility and related information to local courts.
• Monitor ongoing business processes and diagnose problems with business requirement processes.

Skills

Organizational skills

Communication skills

Customer service

Analytical skills

Problem-solving

Education

Bachelor's degree

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Outlook

Job description

Court Operations Specialist V (Job 2996)

CLOSING DATE:
All positions are open until filled.

EMPLOYEE REFERRAL PROGRAM:
This position is eligible for an employee referral incentive payment of $1,000.00 (conditions apply).

POSITION SUMMARY:
The newly developed Inmate Release Court Program (IRC) within the Court Services Division is seeking a Court Operations Specialist. This position assists the Program Manager and Arizona courts with the daily operations and administration of the Inmate Release Court (IRC) Program. Responsibilities include supporting the program’s business requirements, acting as a liaison between the Department of Corrections, internal agencies and the courts, training clerical staff, and monitoring and documenting the program’s progress and statistics.

Essential functions include but are not limited to:

• Assist in the development, implementation and maintenance of the business procedures and training documentation to guide and assist courts with the IRC Program.
• Working closely with Arizona courts, and court management to ensure a uniform message is provided to the courts.
• Assist in organizing, planning, and testing court case management system automation for the IRC Program functionality.
• Perform research of court case management system data to determine eligibility for the IRC.
• Develops and reviews ad hoc and data quality reports to identify court data inconsistencies.
• Reports eligibility and related information to local courts.
• Monitors ongoing business processes and diagnoses problems with business requirement processes.

This position may be eligible for a hybrid-telework schedule once the employee has completed three (3) months of employment and has sufficiently proved their ability to perform assigned tasks.

Public Service Loan Forgiveness (PSLF) Program qualified employer.

MINIMUM REQUIREMENTS:

This position requires a bachelor’s degree and five years of related experience working in the judicial branch or Department of Corrections; years of experience may substitute for a degree. This position also requires strong organizational and tracking skills. The ability to work effectively and independently with judges, court staff, Arizona Department of Corrections Rehabilitation & Reentry and the public. Excellent teamwork, creativity, work ethic, and problem-solving skills, as well as verbal and written communication skills, and exceptional customer service skills. Additionally, this position requires an individual who possess a comprehensive business perspective with strong analytical skills and the ability to focus on detailed aspects.

SELECTION PROCESS:
Applicants must be currently authorized to work in the United States on a full-time basis. Only applicants whose backgrounds most closely meet the needs of the position may be invited to interview and/or participate in the testing process. Requests for special accommodation to participate in the interview process should be made at the time you are contacted to schedule an in-person test or interview. The Selection Process may include computer testing (Word, Excel, PowerPoint, Outlook, proofreading, typing, etc.) and first and/or second round panel interviews. This is a Regular, Full-time, Exempt position.

BENEFITS:

The Arizona Supreme Court, Administrative Office of the Courts offers a comprehensive benefits package to include:

• Accrued vacation pay and sick leave
• 10 paid holidays per year
• Health and dental insurance
• Life insurance and long-term disability insurance
• Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance
• By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. The Court may terminate a remote work agreement at its discretion.

RETIREMENT:

• Positions in this classification participate in the Arizona State Retirement System (ASRS).
• Please note, enrollment eligibility will become effective after 27 weeks of employment.

The Arizona Supreme Court is an EOE/ADA Reasonable Accommodation Employer.