Court Operations Clerk: Records & Customer Service

State-of-Iow; Adel (IA); On-site; USD 30,000 - 48,000; Full time

Benefits offered by this job

Excellent benefits package

Paid holidays/vacation/sick leave

IPERS plan

Employee discount program

Job summary

The Fifth Judicial District of the Iowa Judicial Branch seeks a Judicial Operations Clerk in the Dallas County Clerk of Court office in Adel, Iowa. The role will process case-related documents, provide customer service to court users in person and by phone, and handle payments to support accurate records and efficient court operations.

The successful candidate will learn court record software, communicate professionally with attorneys, judges, and the public, maintain strict confidentiality, and

Qualifications

• High school diploma (or high school equivalency diploma).
• One year of full-time equivalent professional office experience in business support, court, or legal support.
• Experience may be substituted with related education: 30 semester hours or academic equivalent equals one year of experience.

Responsibilities

• Provide customer service by responding to inquiries from the general public, attorneys, and court employees.
• Assist court users with resources, equipment, and services.
• Perform routine court operations paper and electronic documentation tasks and filing in accordance with established procedures.
• Review, process, update, and publish information, documents, files, orders, warrants, judgment notifications, and other materials for completeness and accuracy.
• Perform basic bookkeeping and accounting tasks, including cashier duties and processing.
• Assist courtroom preparations for appropriate proceedings, including electronic device setup and digital recording management software use.
• Provide office support such as maintaining organization, equipment, and supplies.
• Other duties as assigned.

Skills

Customer service

Verbal communication

Written communication

Attention to detail

Time management

Confidentiality

Transportation/travel

Education

High school diploma or equivalent

Job description

The Fifth Judicial District of the Iowa Judicial Branch seeks a Judicial Operations Clerk in the Dallas County Clerk of Court office in Adel, Iowa. The role will process case-related documents, provide customer service to court users in person and by phone, and handle payments to support accurate records and efficient court operations.

The successful candidate will learn court record software, communicate professionally with attorneys, judges, and the public, maintain strict confidentiality, and