Court IT Pro: End-User & A/V Support

Sarasota County; United States; On-site; USD 34,000 - 44,000; Full time

Benefits offered by this job

Health

Dental

Vision

Life Insurance

Short-Term Disability

Long-Term Disability

Flexible Spending Accounts

EAP

Florida Retirement System (FRS)

Paid holidays

Job summary

Sarasota County is seeking an IT Professional I to support end-user computing and courtroom technical infrastructure in Sarasota County. The role focuses on deploying, maintaining, and upgrading IT hardware/software, providing responsive support, documenting diagnostics, and driving continuous improvement.

The position includes onboarding/offboarding lead responsibilities, collaboration with county IT teams, and training Circuit staff on end-user devices and Microsoft 365.

Qualifications

• Bachelor’s degree required; substitution allowed year-for-year with professional experience.
• Pre-employment substance screening required.
• CJIS background check required.

Responsibilities

• Deploy, troubleshoot PCs, laptops, printers, and related peripherals.
• Provide end-user IT support via Help Desk and document diagnostics within knowledge base.
• Install/update Microsoft 365 and court applications; manage software provisioning.
• Lead user onboarding/offboarding; manage hardware staging and account setups.
• Support courtroom A/V and courtroom infrastructure to ensure uninterrupted proceedings.

Education

Bachelor’s Degree in Computer Science, Information Systems, or related field

Job description

Sarasota County is seeking an IT Professional I to support end-user computing and courtroom technical infrastructure in Sarasota County. The role focuses on deploying, maintaining, and upgrading IT hardware/software, providing responsive support, documenting diagnostics, and driving continuous improvement.

The position includes onboarding/offboarding lead responsibilities, collaboration with county IT teams, and training Circuit staff on end-user devices and Microsoft 365.