Course Materials Operations Lead – Follett ACCESS

Follett; San Luis Obispo (CA); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Medical, Dental, & Vision

Voluntary Insurance plans

401k + 100% company match (up to 4%)

Quarterly Bonus Plan

Job summary

Follett Higher Education is hiring a team-oriented professional to manage Follett ACCESS course materials operations at a campus store in California. This role involves planning, coordinating, and executing textbook and digital resource adoptions, collecting orders, and ensuring materials are available on time for students.

The ideal candidate has an Associate's Degree or equivalent, strong computer and communication skills, and experience in bookstore operations.

Qualifications

• Associate's Degree or equivalent.
• Advanced computer skills.
• Bookstore operations experience.
• Follett ACCESS and CourseTracks knowledge.
• Strong communication and organizational skills.

Responsibilities

• Plan, coordinate, and assist with executing Follett ACCESS course materials operations for a store.
• Collects, edits, and oversees textbook orders to ensure accurate and timely availability of textbooks and digital resources.
• Collaborates with the Follett ACCESS Operations & Implementation Team.
• Interfaces with faculty for ongoing training of Follett ACCESS requirements and timely collection of adoptions.
• Works with store management to reach out to publishers to handle issues related to adoptions and selection.
• Ensures all course materials are available and ready for students on the targeted date and executes a hassle-free customer experience.
• Ensures billing and collection for Follett ACCESS accounts are managed accordingly.

Skills

Advanced computer skills

Strong communication skills

Proficient organizational skills

Problem-solving ability

Education

Associate's Degree or equivalent

Tools

Follett ACCESS

CourseTracks

Follett system knowledge

Job description

Follett Higher Education is hiring a team-oriented professional to manage Follett ACCESS course materials operations at a campus store in California. This role involves planning, coordinating, and executing textbook and digital resource adoptions, collecting orders, and ensuring materials are available on time for students.

The ideal candidate has an Associate's Degree or equivalent, strong computer and communication skills, and experience in bookstore operations.