Counter Sales Specialist — Customer Solutions & Orders

Hose & Rubber Supply; Denver (CO); On-site; USD 46,000 - 76,000; Full time

Benefits offered by this job

Paid holidays

Flexible time off

Medical insurance

Dental insurance

Vision insurance

Life & disability insurance

401(k) match

ESOP

Job summary

Hose & Rubber Supply in Denver, CO, seeks a Counter Sales Specialist to serve customers at the counter, understand our hose and fitting products, and assemble orders for pickup or delivery.

You will quote requests, process phone and email inquiries, coordinate with the sales team, and help maintain accurate inventory while supporting a fast-paced store environment.

This full-time role includes benefits and a Monday–Friday with weekend rotation.

Qualifications

• Written and verbal communication skills with an emphasis on product knowledge.
• Customer service skills.
• Ability to lift up to 75lbs at a time.
• Ability to perform physical tasks in a warehouse environment.
• Attention to detail.
• Basic computer and math skills.
• Analytical and problem-solving skills.

Responsibilities

• Greet and work with customers at the counter to identify and satisfy the customer's needs for a quote/order in a profitable and timely manner.
• Receive phone calls and emails and work with the sales team and customers to identify and satisfy the customer's needs for quotes/orders in a profitable and timely manner.
• For items the store does not carry, create a PO and send to vendor/other branch.
• Prepare, build, and assemble customer orders.
• Package and ship customer orders per customer requirements.
• Work with Field Sales Representatives to generate more business by providing referrals and following up for the results.
• Ensure inventory accuracy by updating the system when issues are seen or working with the Warehouse to get issues resolved.

Skills

Customer service

Written and verbal communication

Product knowledge

Analytical thinking

Problem-solving

Attention to detail

Basic computer skills

Math skills

Ability to lift 75 lbs

Teamwork

Education

GED / High School Diploma

Associate's or Bachelor's degree

Job description

Hose & Rubber Supply in Denver, CO, seeks a Counter Sales Specialist to serve customers at the counter, understand our hose and fitting products, and assemble orders for pickup or delivery.

You will quote requests, process phone and email inquiries, coordinate with the sales team, and help maintain accurate inventory while supporting a fast-paced store environment.

This full-time role includes benefits and a Monday–Friday with weekend rotation.