Counter Sales Specialist

Hose & Rubber Supply; Denver (CO); On-site; USD 46,000 - 76,000; Full time

Benefits offered by this job

Paid holidays

Flexible time off

Medical insurance

Dental insurance

Vision insurance

Life & disability insurance

401(k) match

ESOP

Job summary

Hose & Rubber Supply in Denver, CO, seeks a Counter Sales Specialist to serve customers at the counter, understand our hose and fitting products, and assemble orders for pickup or delivery.

You will quote requests, process phone and email inquiries, coordinate with the sales team, and help maintain accurate inventory while supporting a fast-paced store environment.

This full-time role includes benefits and a Monday–Friday with weekend rotation.

Qualifications

• Written and verbal communication skills with an emphasis on product knowledge.
• Customer service skills.
• Ability to lift up to 75lbs at a time.
• Ability to perform physical tasks in a warehouse environment.
• Attention to detail.
• Basic computer and math skills.
• Analytical and problem-solving skills.

Responsibilities

• Greet and work with customers at the counter to identify and satisfy the customer's needs for a quote/order in a profitable and timely manner.
• Receive phone calls and emails and work with the sales team and customers to identify and satisfy the customer's needs for quotes/orders in a profitable and timely manner.
• For items the store does not carry, create a PO and send to vendor/other branch.
• Prepare, build, and assemble customer orders.
• Package and ship customer orders per customer requirements.
• Work with Field Sales Representatives to generate more business by providing referrals and following up for the results.
• Ensure inventory accuracy by updating the system when issues are seen or working with the Warehouse to get issues resolved.

Skills

Customer service

Written and verbal communication

Product knowledge

Analytical thinking

Problem-solving

Attention to detail

Basic computer skills

Math skills

Ability to lift 75 lbs

Teamwork

Education

GED / High School Diploma

Associate's or Bachelor's degree

Job description

Hose & Rubber Supply is a regional company in the Rocky Mountain West with six store locations over five states. We strive to identify and satisfy our customers' needs with our extensive hose and fitting knowledge, large hydraulic and industrial hose and fittings inventory, and hydraulic CNC tube bender. We pride ourselves on problem solving for our wide variety of customers, whether in the oilfield, construction, medical, manufacturing, military, or government.

As a Counter Sales Specialist, you would be responsible for providing customer service at the counter by understanding Hose & Rubber's products and applications and building and assembling customer orders at our store in Denver, CO. This is a full-time position with benefits.

The Counter Sales Specialist duties include, but are not limited to:

• Greet and work with customers at the counter to identify and satisfy the customer's needs for a quote/order in a profitable and timely manner.
• Receive phone calls and emails and work with the sales team and customers to identify and satisfy the customer's needs for quotes/orders in a profitable and timely manner.
• For items the store does not carry, create a PO and send to vendor/other branch.
• Prepare, build, and assemble customer orders.
• Package and ship customer orders per customer requirements.
• Work with Field Sales Representatives to generate more business by providing referrals and following up for the results.
• Ensure inventory accuracy by updating the system when issues are seen or working with the Warehouse to get issues resolved.

The Job Requires

• Written and verbal communication skills with an emphasis on product knowledge
• Customer service skills
• Ability to lift up to 75lbs at a time
• Ability to perform physical tasks in a warehouse environment
• Attention to detail
• Basic computer and math skills
• Analytical and problem-solving skills

Level Of Education And Work Experience

• Must be 18 years or older to operate crimper, forklift, shop machinery, etc.
• General education degree (GED), H.S. diploma, associate's, or bachelor's degree
• 1-2 years of industry specific experience preferred
• Understanding of Hose and Rubber's product portfolio and their application preferred

Compensation

• Hourly + Commission: $22.00 - $37.00+ per hour (base of $22 per hour, plus monthly counter commission and quarterly profit sharing)
• Schedule: 40+ hours a week; Monday to Friday with scheduled Saturday morning rotation (8 am - noon)
• Benefits offered:
• Paid Holidays and Flexible Time Off
• Medical, Dental, and Vision Insurance
• Life & Disability Insurance
• 401(k) Match and ESOP Contribution Retirement Benefits

We are an Equal Opportunity Employer, including disability/vets.