Counter Sales Specialist: Customer-Focused & Growth

Thos.-Somerville-Co.-; Upper Marlboro (MD); On-site; USD 31,000 - 39,000; Full time

Job summary

Thos.-Somerville-Co. in Maryland seeks a customer-focused associate to greet customers, process orders, and promote products. You will maintain counter display areas, assist with loading materials, and support warehouse operations.

Strong communication, teamwork, and basic math skills are essential. Prior retail experience is helpful, and candidates must pass pre-employment background screening and lift up to 50 lbs.

Qualifications

• High school diploma or GED required.
• Prior experience not required, but preferred.
• Attention to detail and dependable work ethic.
• Ability to lift items up to 50 lbs regularly.
• Must pass pre-employment background screening.

Responsibilities

• Greet and assist customers at the counter in a polite, courteous manner.
• Answer calls, respond to emails/texts, and process orders.
• Input counter, shipping, and will-call orders; maintain will-call file.
• Promote add-on products, specials, and company programs.
• Keep counter, signage, and self-service areas neat and stocked.
• Load materials for customers and assist warehouse personnel as needed.
• Follow safety procedures and wear PPE when required.
• Attend required branch/company meetings and adhere to dress code.

Skills

Selling

Customer focus

Written communication

Verbal communication

Listening

Teamwork

Basic math

Time management

Multitasking

Problem solving

Education

High school diploma/GED or equivalent education

Job description

Thos.-Somerville-Co. in Maryland seeks a customer-focused associate to greet customers, process orders, and promote products. You will maintain counter display areas, assist with loading materials, and support warehouse operations.

Strong communication, teamwork, and basic math skills are essential. Prior retail experience is helpful, and candidates must pass pre-employment background screening and lift up to 50 lbs.