Counter Sales Specialist - Construction Materials

White Cap; Gilbert (AZ); On-site; USD 22,000 - 32,000; Full time

Job summary

White Cap is hiring immediately for a Counter Sales Associate at our Gilbert, AZ location. You will provide exceptional service to walk-in and phone customers, process orders, and share product knowledge to help customers select the right solutions for construction projects.

You will upsell related products and promotions while maintaining accurate order information and delivering a positive customer experience.

Qualifications

• Demonstrated success providing excellent customer service.
• Experience with sales order computer software, preferably Oracle.
• Knowledge of construction and industrial products.
• Spanish language proficiency.

Responsibilities

• Demonstrates exceptional customer service to our walk-in, phone, and will call customers.
• Processes orders, quotes prices, enters orders into the system and provides order information to customers. Pulls orders as required.
• Communicates product features, benefits, and warranty policy information to customers.
• Demonstrates knowledge of products and their applications (provides technical advice, troubleshoots, and helps resolve customers’ problems.)
• Upsells by identifying related products, add-on extensions, and informing customers of product promotions.
• Performs other duties as assigned.

Skills

Customer service

Spanish language

Construction knowledge

Tools

Oracle

Job description

White Cap is hiring immediately for a Counter Sales Associate at our Gilbert, AZ location. You will provide exceptional service to walk-in and phone customers, process orders, and share product knowledge to help customers select the right solutions for construction projects.

You will upsell related products and promotions while maintaining accurate order information and delivering a positive customer experience.