Counter Sales Specialist - Construction Materials

White Cap Supply Holdings, LLC.; San Francisco (CA); On-site; USD 2,755,000 - 3,651,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) with company match

Tuition reimbursement

Paid time off

Job summary

White Cap is hiring immediately for a Counter Sales Associate in California. The role focuses on delivering exceptional customer service to walk-in, phone, and will-call customers, while processing orders, quoting prices, and providing order information.

You will communicate product features, benefits, and warranty details, and apply knowledge to troubleshoot customer issues. Preferred candidates will have experience with sales order software (Oracle), knowledge of construction products, and

Qualifications

• Demonstrates exceptional customer service to walk-in, phone, and will call customers.
• Processes orders, quotes prices, enters orders into the system and provides order information to customers.
• Communicates product features, benefits, and warranty policy information to customers.
• Demonstrates knowledge of products and their applications (provides technical advice, troubleshoots, and helps resolve customers’ problems).
• Upsells by identifying related products, add-on extensions, and informing customers of product promotions.

Responsibilities

• Demonstrates exceptional customer service to our walk-in, phone, and will call customers.
• Processes orders, quotes prices, enters orders into the system and provides order information to customers.
• Communicates product features, benefits, and warranty policy information to customers.
• Demonstrates knowledge of products and their applications (provides technical advice, troubleshoots, and helps resolve customers’ problems).
• Upsells by identifying related products, add-on extensions, and informing customers of product promotions.

Skills

Customer service

Sales

Product knowledge

Spanish

Oracle

Tools

Oracle

Job description

White Cap is hiring immediately for a Counter Sales Associate in California. The role focuses on delivering exceptional customer service to walk-in, phone, and will-call customers, while processing orders, quoting prices, and providing order information.

You will communicate product features, benefits, and warranty details, and apply knowledge to troubleshoot customer issues. Preferred candidates will have experience with sales order software (Oracle), knowledge of construction products, and