Counter Sales Associate — Growth, Benefits & Impact

White Cap Supply Holdings, LLC.; Gilbert (AZ); On-site; USD 21,000 - 30,000; Full time

Job summary

White Cap is hiring a Counter Sales Associate to join our on-site team in Gilbert, AZ. You will assist walk-in customers, process orders, quote prices, and pull items from the stock while delivering excellent service.

You’ll share product knowledge, explain features and warranties, and upsell related items. Spanish language skills are a plus as you help a diverse customer base in a fast-paced environment.

Qualifications

• Demonstrated success providing excellent customer service.
• Experience with sales order computer software, preferably Oracle.
• Knowledge of construction and industrial products.
• Spanish language proficiency.

Responsibilities

• Demonstrates exceptional customer service to our walk-in, phone, and will call customers.
• Processes orders, quotes prices, enters orders into the system and provides order information to customers. Pulls orders as required.
• Communicates product features, benefits, and warranty policy information to customers.
• Demonstrates knowledge of products and their applications (provides technical advice, troubleshoots, and helps resolve customers’ problems.)
• Upsells by identifying related products, add-on extensions, and informing customers of product promotions.
• Performs other duties as assigned.

Skills

Customer service

Spanish language proficiency

Communication

Tools

Oracle

Job description

White Cap is hiring a Counter Sales Associate to join our on-site team in Gilbert, AZ. You will assist walk-in customers, process orders, quote prices, and pull items from the stock while delivering excellent service.

You’ll share product knowledge, explain features and warranties, and upsell related items. Spanish language skills are a plus as you help a diverse customer base in a fast-paced environment.