Counter Sales Pro – Construction Materials (On-Site)

White Cap Supply Holdings, LLC.; Phoenix (AZ); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) with company match

Tuition reimbursement

Paid time off

Maternity leave

Parental leave

Vacation time

Great Place to Work

Job summary

White Cap is hiring for a Counter Sales Associate in Phoenix, AZ. You will greet walk-in customers, answer calls, process orders, and provide quotes while sharing product information and warranty details.

The role requires knowledge of construction/industrial products, strong customer service, and the ability to upsell. Spanish language skills are a plus. We offer comprehensive benefits and growth opportunities.

Qualifications

• Demonstrated success providing excellent customer service.
• Experience with sales order software, preferably Oracle.
• Knowledge of construction and industrial products.
• Spanish language proficiency.

Responsibilities

• Demonstrates exceptional customer service to our walk‑in, phone, and will call customers.
• Processes orders, quotes prices, enters orders into the system and provides order information to customers. Pulls orders as required.
• Communicates product features, benefits, and warranty policy information to customers.
• Demonstrates knowledge of products and their applications (provides technical advice, troubleshoots, and helps resolve customers’ problems).
• Upsells by identifying related products, add‑on extensions, and informing customers of product promotions.
• Performs other duties as assigned.

Job description

White Cap is hiring for a Counter Sales Associate in Phoenix, AZ. You will greet walk-in customers, answer calls, process orders, and provide quotes while sharing product information and warranty details.

The role requires knowledge of construction/industrial products, strong customer service, and the ability to upsell. Spanish language skills are a plus. We offer comprehensive benefits and growth opportunities.