Counter Sales Pro: Drive Construction Solutions

White Cap; Austin (TX); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Tuition reimbursement

Paid time off

Great Place to Work

Job summary

White Cap is seeking a Counter Sales Associate to serve walk-in, phone, and will-call customers with a focus on accuracy and friendly service. This on-site role supports order processing, product recommendations, and basic warranty information in a fast-paced environment.

You will work with a knowledge of construction products, use Oracle-based sales tools, and may assist with upselling promotions. Bilingual Spanish is a plus, reflecting White Cap’s diverse customer base and commitment to

Qualifications

• Demonstrated success providing excellent customer service.
• Experience with sales order software, preferably Oracle.
• Knowledge of construction and industrial products.
• Spanish language proficiency is a plus.

Responsibilities

• Demonstrates exceptional customer service to walk-in, phone, and will-call customers.
• Processes orders, quotes prices, enters orders into the system and provides order information to customers.
• Communicates product features, benefits, and warranty information to customers.
• Demonstrates knowledge of products and applications, provides technical advice and troubleshooting.
• Upsells by identifying related products and informing customers of promotions.
• Performs other duties as assigned.

Skills

Customer service excellence

Order processing

Product knowledge

Upselling

Tools

Oracle

Job description

White Cap is seeking a Counter Sales Associate to serve walk-in, phone, and will-call customers with a focus on accuracy and friendly service. This on-site role supports order processing, product recommendations, and basic warranty information in a fast-paced environment.

You will work with a knowledge of construction products, use Oracle-based sales tools, and may assist with upselling promotions. Bilingual Spanish is a plus, reflecting White Cap’s diverse customer base and commitment to