Counter Sales Specialist: Automotive Coatings & Tech Help

Colours, Inc.; South Beloit (IL); On-site; USD 32,000 - 42,000; Full time

Job summary

Colours, Inc. is a leading distributor of automotive and industrial coatings, offering products, training, and service to customers across the region.

The Counter Sales Representative role focuses on delivering exceptional customer service at the sales counter, handling sales transactions, and assisting customers with product selection and technical questions to ensure accurate orders and a positive buying experience.

Qualifications

• High school diploma or equivalent required.
• Previous retail or counter sales experience preferred.
• Strong communication and interpersonal skills are essential.
• Ability to learn product knowledge and technical information.
• Basic math skills to process transactions accurately.
• Strong organizational skills and attention to detail.
• Ability to lift and move products up to 50 lbs.

Responsibilities

• Greet customers promptly and provide exceptional service.
• Assist customers with product selection, technical questions, and recommendations.
• Process sales transactions, invoicing, payments, returns, and order entry.
• Ensure timely and accurate order fulfillment for walk-in and phone orders.
• Maintain strong product knowledge to communicate features, applications, and benefits.
• Support inventory management by stocking shelves and monitoring levels.
• Assist with receiving freight, organizing inventory, and maintaining a neat store environment.
• Build and maintain customer relationships to drive repeat business.
• Handle customer concerns and resolve issues professionally.
• Support store operations including answering phones and preparing orders.
• Follow company policies, safety procedures, and operational standards.

Skills

Customer service

Communication skills

Interpersonal skills

Attention to detail

Organizational skills

Physical stamina

Education

High school diploma or equivalent

Tools

POS systems

Job description

Colours, Inc. is a leading distributor of automotive and industrial coatings, offering products, training, and service to customers across the region.

The Counter Sales Representative role focuses on delivering exceptional customer service at the sales counter, handling sales transactions, and assisting customers with product selection and technical questions to ensure accurate orders and a positive buying experience.