Coatings Counter Sales Specialist: Customer Tech Expert

Colours, Inc.; Keller (IL); On-site; USD 32,000 - 52,000; Full time

Job summary

Colours, Inc. in Keller, IL is seeking a Counter Sales Representative to deliver outstanding customer service at the sales counter.

You will assist walk-in customers, quote products, answer technical questions, and process transactions to ensure accurate orders and timely fulfillment. This role requires strong communication, the ability to lift items up to 50 lbs, and comfort using basic computer and POS systems.

Qualifications

• High school diploma or equivalent required.
• Previous retail/counter sales or customer service experience preferred.
• Excellent communication and interpersonal skills.
• Ability to lift and move products up to 50 lbs.
• Proficiency with basic computer systems and POS software preferred.

Responsibilities

• Greet customers and provide prompt service at the counter.
• Assist with product selection and provide technical information.
• Process sales transactions, invoicing, payments, returns and orders.
• Ensure accurate order fulfillment for walk-in and phone orders.
• Maintain product knowledge and communicate features and benefits.
• Support inventory by stocking shelves and noting low stock.
• Assist with receiving freight and keeping the store organized.
• Build relationships to encourage repeat business.
• Resolve customer concerns professionally and efficiently.
• Assist with general store tasks and answering phones.

Skills

Customer service

Retail sales

Product knowledge

Communication skills

Interpersonal skills

POS systems

Education

High school diploma

Tools

Point-of-sale software

Job description

Colours, Inc. in Keller, IL is seeking a Counter Sales Representative to deliver outstanding customer service at the sales counter.

You will assist walk-in customers, quote products, answer technical questions, and process transactions to ensure accurate orders and timely fulfillment. This role requires strong communication, the ability to lift items up to 50 lbs, and comfort using basic computer and POS systems.