Coatings Counter Sales Specialist

Colours, Inc.; Peoria (IL); Hybrid; USD 31,000 - 42,000; Full time

Job summary

Colours, Inc. is seeking a Counter Sales Representative to deliver exceptional service at the sales counter, assist customers with product selection, and process transactions for walk-in and contractor clients.

This role serves as a key point of contact for customers, ensuring accurate order fulfillment and a positive experience. The Counter Sales Representative supports store operations while contributing to revenue growth, inventory accuracy, and customer loyalty through strong product

Qualifications

• High school diploma or equivalent required.
• Experience in retail, counter sales, or customer service preferred.
• Strong communication and interpersonal skills.
• Ability to learn product knowledge and technical information related to coatings.
• Basic math skills to process transactions.

Responsibilities

• Greet customers promptly and provide exceptional service.
• Assist customers with product selection and recommendations.
• Process sales transactions including invoicing and payments.
• Ensure accurate order fulfillment for walk-in and phone orders.
• Maintain product knowledge and communicate features and benefits.
• Support inventory management and stock levels.
• Assist with receiving freight and keeping a clean store.
• Build strong customer relationships to drive repeat business.
• Handle customer concerns professionally and efficiently.
• Support store operations and general administrative tasks.

Skills

Customer service

Sales

Product knowledge

Education

High school diploma

Tools

POS systems

Computer systems

Job description

Colours, Inc. is seeking a Counter Sales Representative to deliver exceptional service at the sales counter, assist customers with product selection, and process transactions for walk-in and contractor clients.

This role serves as a key point of contact for customers, ensuring accurate order fulfillment and a positive experience. The Counter Sales Representative supports store operations while contributing to revenue growth, inventory accuracy, and customer loyalty through strong product