Counter Sales Representative - Waterworks

Ferguson; Charlottesville (VA); On-site; USD 21,000 - 35,000; Full time

Benefits offered by this job

Competitive pay

Hourly bonus potential

Medical, dental, vision

401(k) with match

Paid time off

Employee assistance program

Employee discounts

Community involvement

Growth opportunities

Job summary

Ferguson Charlottesville is seeking a Counter Sales Representative to assist customers, advise on the best products, process orders, and manage cash transactions in a busy store environment.

You will maintain merchandising, restock merchandise, and ensure safety compliance, including PPE requirements. The role offers competitive pay, bonus potential, benefits, and opportunities for advancement.

Qualifications

• 1-3 years experience of customer service preferred.
• Experience in Waterworks or Construction is a plus.
• Prior warehouse experience is preferred.
• Basic knowledge of products is preferred.
• General computer skills including Microsoft Office required.

Responsibilities

• Provides advice to customers regarding the best products to fit their needs.
• Processing orders via order management system.
• Operate cash registers and follow established cash handling procedures.
• Prepare and stage orders for customer pick up.
• Maintain store appearance and merchandising standards as advised.
• Ensure that merchandise is restocked and placed in their respective areas.
• Maintain a safe working environment including PPE.

Skills

Customer service

Communication

Basic computer skills

Order processing

Cash handling

MS Office

Ability to lift

Tools

Order management system

Microsoft Office

Job description

Starting at $18 and higher based on experience

Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers’ complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in.

Ferguson is seeking the right individual to fill an immediate need for a Counter Sales Representative.

The PERKS of working for Ferguson:

• Competitive compensation
• Hourly bonus potential
• Benefits (Medical, Dental, Vision, Disability, Life Insurance, Wellness Programs, etc.)
• 401(K) Retirement Savings Plan with company match
• Paid time off (vacation, sick, personal, holiday, and parental leave)
• Employee Assistance Programs
• Associate discounts
• Community involvement opportunities
• Opportunities for growth and advancement both professionally and financially

Schedule:

Monday through Friday, 7:30 AM to 4:30 PM and some overtime as needed

Responsibilities:

• Provides advice to customers regarding the best products to fit their needs
• Processing orders via order management system
• Operate cash registers and follow established cash handling procedures
• Prepare and stage orders for customer pick up
• Maintain store appearance and merchandising standards as advised
• Ensure that merchandise is restocked and placed in their respective areas
• Maintain a safe working environment including PPE (Personal Protective Equipment)
• Must adhere to all safety regulations, including the correct usage of personal protective equipment (PPE). This includes wearing a safety harness with a maximum weight capacity of 400 lbs

Qualifications:

• 1-3 years experience of customer service preferred
• Experience in Waterworks or Construction is a plus
• Prior warehouse experience is preferred
• Basic knowledge of products is preferred
• General computer skills, including knowledge of Microsoft Office applications required
• Ability to lift, load, and deliver merchandise
• General math skills to allow for cash accounting
• An ability to learn is a must have!
• Excellent decision making and communication skills

*Pre-employment drug and background screening required*

At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more!

Pay Range:

$15.00 - $25.39

Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.

This role is Bonus or Incentive Plan eligible.

Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements.

The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.

Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.

Equal Employment Opportunity and Reasonable Accommodation Information