Counter Sales Representative - Waterworks

Ferguson Enterprises, LLC; San Antonio (TX); On-site; USD 17,000 - 38,000; Full time

Benefits offered by this job

Competitive pay

Benefits (Medical, Dental, Vision)

401(K) retirement with company match

Paid time off (vacation, sick, holiday

Parental leave

Employee discounts

Growth opportunities

Job summary

Ferguson Enterprises, LLC is seeking a Counter Sales Representative to assist customers, process orders, and support store operations. The role emphasizes customer service, basic product knowledge, and cash handling, with a focus on safety and efficiency.

The position offers weekday hours, competitive pay with bonus potential, medical/dental/vision benefits, a 401(k) plan with company match, paid time off, and opportunities for growth within a national distributor.

Qualifications

• 1–3 years of customer service experience preferred.
• Bilingual in Spanish is a plus.
• General computer skills including Microsoft Office.
• Ability to lift, load, and deliver merchandise.
• Strong math and cash handling abilities.
• Excellent decision making and communication skills.
• Must be a quick learner.

Responsibilities

• Provides advice to customers regarding the best products to fit their needs.
• Processing orders via order management system.
• Operate cash registers and follow established cash handling procedures.
• Prepare and stage orders for customer pick up.
• Maintain store appearance and merchandising standards as advised.
• Ensure that merchandise is restocked and placed in their respective areas.
• Maintain a safe working environment including PPE and safety rules.

Skills

Customer service

Spanish bilingual

Product knowledge

MS Office

Cash handling

Math skills

Learning agility

Communication

Job description

Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers' complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in. Ferguson is seeking the right individual to fill an immediate need for a Counter Sales Representative.

The PERKS of working for Ferguson: Competitive compensation Hourly bonus potential Benefits (Medical, Dental, Vision, Disability, Life Insurance, Wellness Programs, etc.) 401(K) Retirement Savings Plan with company match Paid time off (vacation, sick, personal, holiday, and parental leave) Employee Assistance Programs Associate discounts Community involvement opportunities Opportunities for growth and advancement both professionally and financially Schedule: Monday through Friday, 7:00 AM to 4:00 PM

Responsibilities

• Provides advice to customers regarding the best products to fit their needs
• Processing orders via order management system
• Operate cash registers and follow established cash handling procedures
• Prepare and stage orders for customer pick up
• Maintain store appearance and merchandising standards as advised
• Ensure that merchandise is restocked and placed in their respective areas
• Maintain a safe working environment including PPE (Personal Protective Equipment)
• Must adhere to all safety regulations, including the correct usage of personal protective equipment (PPE). This includes wearing a safety harness with a maximum weight capacity of 400 lbs.

Qualifications

• 1-3 years of customer service experience preferred
• Bilingual in Spanish is a plus
• Basic knowledge of products is preferred
• General computer skills, including knowledge of Microsoft Office applications required
• Ability to lift, load, and deliver merchandise
• General math skills to allow for cash accounting
• An ability to learn is a must have!
• Excellent decision making and communication skills
• *Pre-employment drug and background screening required*

Pay Range

• - $15.00 - $33.85
• - Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.
• - This role is Bonus or Incentive Plan eligible.
• - Ferguson complies with all wage regulations.
• - The starting wage may be higher in certain locations based on local or state wage requirements.

Equal Employment Opportunity and Reasonable Accommodation Information

The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability. Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.

Ferguson is a project success company providing expertise, solutions and products from infrastructure, plumbing and appliances to HVAC, fire, fabrication and more. As a leading value-added distributor of residential and commercial plumbing supplies and pipe, valves and fittings in the U.S., we exist to make our customers' complex projects simple, successful and sustainable. The professionals we serve help transform the world we live in, and we are their trusted partners with the scale to provide peace of mind. Founded in 1953, Ferguson is part of Ferguson plc, which is listed on the New York Stock Exchange (NYSE: FERG) and London Stock Exchange (LSE: FERG). With approximately 36,000 associates across 1,700 locations, Ferguson plc serves customers in all 50 states, Canada, Puerto Rico, Mexico and the Caribbean.