Counter Sales Pro - Electrical Supplies & Customer Service

U.S. Electrical Services, Inc.; Latham (NY); On-site; USD 29,000 - 33,000; Full time

Benefits offered by this job

Medical, Dental, Vision, Rx coverage

Paid Parental Leave

TeleMedicine

Matching 401(k)

Company-paid Life Insurance + (AD&D)

Supplemental Life Insurance

Short and Long Term Disability

Flexible Spending Accounts

Employee Assistance Program (EAP)

Voluntary Benefits including identity盗

Job summary

U.S. Electrical Services, Inc. in Latham, NY is seeking a motivated Counter Sales Associate to join our team.

You will assist customers at the counter, by phone, and via email, and manage quotes, sales orders, returns, and transfers. The role includes maintaining an organized counter and warehouse and supporting order fulfillment. Qualified candidates have a high school diploma, prior customer service experience, and basic math or data entry skills; electrical product knowledge is a strong plus.

Qualifications

• High school diploma or equivalent required.
• Prior customer service experience is essential.
• Electrical product knowledge is strongly preferred.
• Strong communication and problem-solving skills.
• Basic math skills and comfort using web browsers and data entry tools.
• Must be able to lift up to 50 pounds and work in warehouse conditions.
• Eagerness to learn and thrive in a team-oriented environment.

Responsibilities

• Assist customers promptly at the sales counter, by phone, and through email.
• Create and manage sales orders, returns (RGAs), and inventory transfers.
• Provide quotes, place and process orders, and support walk-in customers.
• Maintain a clean and organized counter and warehouse area.
• Support order fulfillment, including stock placement, will call preparation, and general warehouse tasks.
• Proactively track and follow up on orders to ensure customer satisfaction.
• Operate warehouse equipment safely and follow all company procedures.
• Expand customer base and grow counter sales and profits.
• Other duties assigned by the manager.

Skills

Customer service

Electrical product knowledge

Communication

Math skills

Data entry tools

Team orientation

Physical ability (lift 50 lbs)

Education

High school diploma or equivalent

Tools

Web browsers

Data entry tools

Job description

U.S. Electrical Services, Inc. in Latham, NY is seeking a motivated Counter Sales Associate to join our team.

You will assist customers at the counter, by phone, and via email, and manage quotes, sales orders, returns, and transfers. The role includes maintaining an organized counter and warehouse and supporting order fulfillment. Qualified candidates have a high school diploma, prior customer service experience, and basic math or data entry skills; electrical product knowledge is a strong plus.