Electrical Counter Sales Expert - Customer Growth

U.S. Electrical Services, Inc.; Newington (NH); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k) match

Life insurance

Parental leave

Telemedicine

Flexible spending accounts

Job summary

U.S. Electrical Services, Inc. is seeking a motivated Counter Sales Associate for our Newington, NH location.

You will assist customers at the counter, by phone, and via email, manage orders and returns, and help grow counter sales and profits in a fast-paced warehouse setting. Ideal candidates have a high school diploma, prior customer service experience, electrical product knowledge, and solid communication skills.

Qualifications

• High school diploma or equivalent required.
• Prior customer service experience is essential.
• Electrical product knowledge is strongly preferred.
• Strong communication and problem-solving skills.
• Basic math skills and comfort using web browsers and data entry tools.
• Must be able to lift up to 50 pounds and work in warehouse conditions.
• Eagerness to learn and thrive in a team-oriented environment.

Responsibilities

• Assist customers promptly at the sales counter, by phone, and through email.
• Create and manage sales orders, returns (RGAs), and inventory transfers.
• Provide quotes, place and process orders, and support walk-in customers.
• Maintain a clean and organized counter and warehouse area.
• Support order fulfillment, including stock placement, will call preparation, and general warehouse tasks.
• Proactively track and follow up on orders to ensure customer satisfaction.
• Operate warehouse equipment safely and follow all company procedures.
• Expand customer base and grow counter sales and profits.
• Other duties assigned by the manager.

Skills

Customer service

Communication

Teamwork

Problem solving

Data entry

Arithmetic

Lifting 50 lbs

Education

High school diploma or equivalent

Job description

U.S. Electrical Services, Inc. is seeking a motivated Counter Sales Associate for our Newington, NH location.

You will assist customers at the counter, by phone, and via email, manage orders and returns, and help grow counter sales and profits in a fast-paced warehouse setting. Ideal candidates have a high school diploma, prior customer service experience, electrical product knowledge, and solid communication skills.