Counter Sales & Warehouse Associate - Customer-Focused & Growth

U.S. Electrical Services, Inc.; Wyomissing (Berks County); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical coverage

Matching 401(k)

Life insurance

Disability insurance

Employee Assistance Program (EAP)

Job summary

U.S. Electrical Services, Inc. is seeking a reliable Back Counter Sales/Warehouse Associate for our Wyomissing, PA location. You will assist customers at the counter, manage orders and returns, and support warehouse operations while delivering excellent service.

Ideal candidates have prior customer service experience and basic math skills, with some electrical product knowledge. Training is provided, and the team emphasizes safety, accuracy, and teamwork in a fast-paced environment.

Qualifications

• High school diploma or equivalent required.
• Prior customer service experience is essential.
• Electrical product knowledge is strongly preferred, but training will be available to learn the position.
• Strong communication and problem-solving skills.
• Basic math skills and comfort using web browsers and data entry tools.
• Must be able to lift up to 50 pounds and work in warehouse conditions.
• Eagerness to learn and thrive in a team-oriented environment.

Responsibilities

• Assist customers promptly at the sales counter, by phone, and through email.
• Create and manage sales orders, returns (RGAs), and inventory transfers.
• Provide quotes, place and process orders, and support walk-in customers.
• Maintain a clean and organized counter and warehouse area.
• Support order fulfillment, including stock placement, will call preparation, and general warehouse tasks.
• Proactively track and follow up on orders to ensure customer satisfaction.
• Operate warehouse equipment safely and follow all company procedures.
• Expand customer base and grow counter sales and profits.
• Other duties assigned by the manager.

Skills

Customer service

Teamwork

Communication

Problem-solving

Basic math

Data entry

Education

High school diploma or equivalent

Tools

Web browsers

Data entry

Job description

U.S. Electrical Services, Inc. is seeking a reliable Back Counter Sales/Warehouse Associate for our Wyomissing, PA location. You will assist customers at the counter, manage orders and returns, and support warehouse operations while delivering excellent service.

Ideal candidates have prior customer service experience and basic math skills, with some electrical product knowledge. Training is provided, and the team emphasizes safety, accuracy, and teamwork in a fast-paced environment.