Counter Sales Pro — Construction & Customer Solutions

Whitecap; Lake Havasu City (AZ); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) with company match

Tuition reimbursement

Paid time off

Job summary

White Cap is hiring immediately for a Counter Sales Associate in the United States. The role focuses on delivering outstanding customer service to walk-in, phone, and will call customers, while processing orders and providing product information.

Ideal candidates are familiar with construction/product lines, have strong communication skills, and can multitask in a fast-paced environment. On-site work with comprehensive benefits is offered.

Qualifications

• Proven ability to deliver exceptional customer service in a fast-paced setting.
• Experience with sales order systems or ERP platforms (Oracle or similar).
• Ability to identify customer needs and support upselling.
• Knowledge of construction or contractor-focused product lines.
• Strong communication and multitasking abilities.

Responsibilities

• Demonstrates exceptional customer service to walk-in, phone, and will call customers.
• Processes orders, quotes prices, enters orders into the system and provides order information to customers.
• Communicates product features, benefits, and warranty policy information to customers.
• Demonstrates knowledge of products and their applications (provides technical advice, troubleshoots, and helps resolve customers’ problems).
• Upsells by identifying related products, add-on extensions, and informing customers of product promotions.

Skills

Customer service

Sales orders

Upselling

Construction products

Multitasking

Communication

Teamwork

Bilingual

Tools

Oracle

Job description

White Cap is hiring immediately for a Counter Sales Associate in the United States. The role focuses on delivering outstanding customer service to walk-in, phone, and will call customers, while processing orders and providing product information.

Ideal candidates are familiar with construction/product lines, have strong communication skills, and can multitask in a fast-paced environment. On-site work with comprehensive benefits is offered.