Counter Sales Pro: Close Deals, Delight Customers

Colonial Group; Durham (NC); On-site; USD 17,000 - 22,000; Full time

Job summary

Colonial Group in Durham, NC is seeking a customer-focused Counter Salesperson to assist customers at the sales counter, process orders, and build lasting relationships. You will help customers select products, provide pricing and availability, and keep displays neat and secure.

The ideal candidate has 1+ years in customer service or counter sales, strong communication, and a willingness to learn safety procedures and operate warehouse tools. This is an on-site role in a fast-paced environment.

Qualifications

• 1+ years’ experience in customer service or counter sales; contractor sales preferred.
• Ability to assist customers, process orders, and maintain displays.

Responsibilities

• Confidently assist customers who purchase and/or pick up merchandise at the Profit Center.
• Accurately process and fill Sales Orders generated at the sales counter.
• Attract and retain customers.
• Work with the PCM to establish revenue and margin targets.
• Verify pick ticket ship date and obtain customer signature before release.
• Provide customers with product specifications, pricing, and availability.
• Keep counter area and displays clean, stocked, and safely displayed.
• Ensure security and control at the customer contact point.
• Inform supervisor of inventory levels that affect service.
• Assist coworkers by answering calls, stocking, and pulling orders.
• Complete safety and compliance training; perform related duties as required.

Skills

Customer service

Counter sales

Verbal communication

Listening skills

Relationship building

Product knowledge

Objection handling

Safety awareness

Warehouse operations

Probing questions

Order processing

English proficiency

Job description

Colonial Group in Durham, NC is seeking a customer-focused Counter Salesperson to assist customers at the sales counter, process orders, and build lasting relationships. You will help customers select products, provide pricing and availability, and keep displays neat and secure.

The ideal candidate has 1+ years in customer service or counter sales, strong communication, and a willingness to learn safety procedures and operate warehouse tools. This is an on-site role in a fast-paced environment.