Sales Representative

Superior-Sales-; Plattsmouth (NE); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Health insurance

Paid time off

Vision insurance

Competitive compensation

Career growth opportunities

Job summary

Superior-Sales- is seeking a motivated Sales Representative to handle incoming sales calls and walk‑in customers. You will manage inquiries, process orders, and maintain long‑term customer relationships in a fast‑paced setting.

Knowledge of hydraulic or power tools is a plus, and proficiency with Excel/Word will help you track orders and prepare quotes. Strong communication and organizational skills are essential for success.

Qualifications

• High school diploma/GED required.
• 2+ years of relevant experience preferred (sales support, customer service, office administration, or related roles).
• Proficiency with Microsoft Excel and Microsoft Word.
• General office equipment knowledge (copiers, printers, scanners, computers).
• Excellent written and verbal communication skills.
• Strong customer service, organization, and prioritization abilities.
• Ability to manage time effectively and multitask in a fast‑paced environment.
• A positive attitude and ability to be persistent

Responsibilities

• Serve as the primary sales contact for incoming phone calls and walk‑in customers.
• Respond promptly and professionally to customer emails and inquiries, while preparing, processing, and following up on customer orders, quotes, and shipping details.
• Ensure accuracy when entering customer orders and preparing sales documentation.
• Build and maintain strong relationships with both new and existing customers.
• Provide exceptional customer service by identifying customer needs and offering appropriate solutions.
• Maintain accurate customer records, notes, and interactions in company systems.
• Assist the Sales Manager with reporting, tracking, and project‑based tasks.
• Support overall sales operations through timely follow‑up and an organized workflow.

Skills

Strong communication skills

Attention to detail

Customer service

Organization

Multitasking

Education

High school diploma/GED

Tools

Microsoft Excel

Microsoft Word

CRM system

Job description

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Benefits/Perks

• Competitive Compensation
• Paid Time Off
• Career Growth Opportunities

Job Summary

We are seeking a highly motivated and customer‑focused Sales Representative to serve as the primary point of contact for incoming sales calls and walk‑in customers. In this role, you will answer customer inquiries, manage a high volume of phone and email communication, process orders, and maintain ongoing customer relationships. The ideal candidate has strong communication skills, excellent attention to detail, and enjoys working directly with customers in a fast‑paced environment. Knowledge of hydraulic or power tools is a plus.

Responsibilities

• Serve as the primary sales contact for incoming phone calls and walk‑in customers.
• Respond promptly and professionally to customer emails and inquiries, while preparing, processing, and following up on customer orders, quotes, and shipping details.
• Ensure accuracy when entering customer orders and preparing sales documentation.
• Build and maintain strong relationships with both new and existing customers.
• Provide exceptional customer service by identifying customer needs and offering appropriate solutions.
• Maintain accurate customer records, notes, and interactions in company systems.
• Assist the Sales Manager with reporting, tracking, and project‑based tasks.
• Support overall sales operations through timely follow‑up and an organized workflow.

Minimum Requirements

• High school diploma/GED required
• 2+ years of relevant experience preferred (sales support, customer service, office administration, or related roles).
• Proficiency with Microsoft Excel and Microsoft Word.
• General office equipment knowledge (copiers, printers, scanners, computers).
• Excellent written and verbal communication skills.
• Strong customer service, organization, and prioritization abilities.
• Ability to manage time effectively and multitask in a fast‑paced environment.
• A positive attitude and ability to be persistent

Preferred Qualifications

• Experience in the railroad, industrial, mechanical, or tool‑related industries.
• Knowledge of hydraulic or power tools.
• Experience entering data or tracking interactions in a CRM system.