Counter Sales-Dakota Fluid Power

Singer Industrial; West Fargo (ND); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Health insurance

Paid time off

Vision insurance

Job summary

Dakota Fluid Power in West Fargo, ND is hiring for Counter Sales/Hydraulic Sales to provide timely, professional customer service to customers and support the sales team. The role includes assisting front counter customers, inspecting parts, generating quotes, and coordinating with vendors.

This position may involve Saturdays on a rotation and requires strong communication and hydraulics knowledge. The ideal candidate will have 1+ year in hydraulics or sales, be able to multitask, and maintain a

Qualifications

• Customer service experience and strong communication are essential.
• Ability to troubleshoot parts and provide accurate product information.
• Experience with ERP systems and quoting processes is a plus.

Responsibilities

• Assist front counter customers and inspect parts for wear or damage.
• Generate quotes, enter orders, and track orders in the ERP system.
• Support outside sales with price, availability, and product specs.

Skills

Exceptional customer service

Communication skills

Problem solving

Listening and phone skills

Computer proficiency

Multitasking

Basic hydraulics understanding

Works well under pressure

Goal oriented

Dedication to excellence

Tools

ERP system

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

West Fargo, ND, US

3 days ago Requisition ID: 1517

SUMMARY OF RESPONSIBILITIES:

The primary responsibility for the Counter Sales/Hydraulic Sales is to provide timely and professional customer service to Dakota Fluid Power customers, while also supporting DFP Sales through effective communication and excellent organization and time management skills.

JOB DUTIES:

• Answer all customer inquiries quickly and accurately in a positive manner
• Create a friendly and inviting working environment
• Responsible for assisting front counter customers including inspection of worn or damaged/defective parts, determine replacement parts, troubleshoot and research products and prices to best fit application
• Maintain clean organized showroom and replenish stock product as needed
• Generate quotes, enter orders, contact vendors, update records and track orders as necessary through the ERP system
• Support Outside Sales and respond in a timely manner with price, availability, product specifications, order status and other information as required
• Multitask on multiple projects at once
• Achieve productivity and sales goals
• Assist with mentoring and training new hires in the same department
• Attend product training and seminars if available
• Possibly work Saturdays as part of a rotation schedule
• Work with others to create a positive team environment
• Other duties assigned by Management

SKILLS & QUALIFICATIONS:

Exceptional customer service, strong communication skills, problem solving, listening and phone skills, computer proficiency, multitasking, basic understanding of hydraulics, works well under pressure, goal oriented and dedication to excellence.

Job Type: Full-time

• 401(k)
• 401(k) matching
• Health insurance
• Paid time off
• Vision insurance

Shift:

• Day shift

Experience:

• Hydraulics: 1 year (Preferred)
• Sales: 1 year (Preferred)
• Mechanical knowledge: 1 year (Preferred)